Cable Forum - Moving house

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stevo1312

11-06-2011 21:12

Moving house

I'm sure this has been asked before but the search didn't flag much. Does anyone know the cost for bringing VM services when moving house? And what the procedure is after contacting VM, such as a set time scale for notifying them before moving?

jungleguy

12-06-2011 13:00

Re: Moving house

Hi the move is free, but you'll be put into a new 12 month contract. Give VM as much notice as possible. Minimum 2 weeks is a good starting point, so as to avoid dissapointment.

Scary

12-06-2011 13:55

Re: Moving house

i moved yesterday, and i had the worst experiance ever only coz the place i moved to doesnt have cable it only has virgin national so have to go back to adsl. its taking them till the 20th of this month to sort it and they even told me i need to contact Tesco's to get the braodband working (thats no joke they did tell me that)

Peter_

12-06-2011 15:08

Re: Moving house

Quote:

Originally Posted by Scary (Post 35256337)

At least Tesco broadbands call centre is based in the UK just on the border between Huyton and Widnes.

stevo1312

12-06-2011 21:22

Re: Moving house

Quote:

Originally Posted by jungleguy (Post 35256307)

Hi the move is free, but you'll be put into a new 12 month contract. Give VM as much notice as possible. Minimum 2 weeks is a good starting point, so as to avoid dissapointment.

Thanks for the info, moving the 1st week in July so that should be fine.

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