Phone rings once then stops
Apologies, I have a BT phone not Virgin but I hope someone will be kind enough to help me. I have a BT land line with 4 extensions wired directly to a junction box next to the line box. The phones (all of them) ring once, then stop. If I pick up fast enough I get connected. All phones call out OK. By disconnecting I have narrowed the fault down to one line. This goes from the junction box, out through the window to another junction box (installed by BT), then through another window to the socket. I thought I had fixed t by checking all the connections and it worked OK for a day but now is back to its old tricks. The outside junction box seems to be dry inside but it has been raining alot recently. What is the likely cause (or causes) ? Grateful for any help
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Re: Phone rings once then stops
It's possible given the number of extensions that it's a REN problem
http://www.britishtelephones.com/ren.htm http://www.wppltd.demon.co.uk/WPP/Wi...tallation.html "REN measures the load a device places on the line when ringing. A normal BT line will support a REN of at least 4, in other words at least a total of 4 phones/fax/modems should work on any line so long as their REN figures added together don't exceed 4. The REN is normally found on a label at the base of the machine (near the green approval symbol)." |
Re: Phone rings once then stops
:welcome: to the site. I have moved your thread into the non-VM phone section.
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Re: Phone rings once then stops
The usual cause of this is electrical leakage between pins 2 and 3 in the junction box, probably due to water ingress.
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Re: Phone rings once then stops
Quote:
B.:) |
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