Coaxial Cable
 

Hi Guys

Looking for some advice please.

I want to move my TIVO box to the other corner of our living room and phoned Virgin and was told it would cost £99 for an technician to come out but advised me i can buy the cable from various shops.

Is the coaxial cable virgin use any type of quality and can i get the same quality from places like Amazon and B&Q etc ??

Cheers.

Re: Coaxial Cable
 

Just call up and say the picture on your TiVo keeps freezing and blocking. Then they'll book an engineer to come and fix that imaginary problem. Then when they arrive just say you want the box moved, it will be an easier job for the engineer as he won't need to try and locate and fix a fault but just simply move a box.

Re: Coaxial Cable
 

Thanks for the reply.

I went to Maplin and got 5m of cable for £10.

Re: Coaxial Cable
 

Not good advice. VM have a policy in place that if they cannot find a fault with the equipment, then they will charge a fee.

As the VM rep advised to the customer - Better to just move the box by purchasing extra cable. 30 Second job. Why waste an engineer call out for something that can be done so easily?

Re: Coaxial Cable
 

As an engineer myself I would much prefer a job to be moving a box rather than finding a fault and fixing it. It would be up to the engineers discretion anyway to put in force this policy. Most would just do the job, then close it down with a basic fault code.

Also I've been to many job where, I turn up and the person is no longer experiencing the fault.