2017/18 Speed Upgrade?
 

I am sure I read somewhere that all packages are getting a price increase but also speeds were getting upgraded again for free. Am sure it was on the price increase letter i received too but unfortuntely have thrown it away.
I am sure my 70mb will be upgraded free to the 100mb speed,

did I imagine all that or is the speed upgrade true?, if its true have anyone got a link for that or a scan of the letter that said that.

Re: 2017/18 Speed Upgrade?
 

I thought the minimum speed was now 100? I have not heard about any speed increase.

Re: 2017/18 Speed Upgrade?
 

Same, not seen anything but if there is, hopefully the focus is on the upload speeds. Whilst more download speed is nice, 300/350Mb is plenty for most people I would of thought?

Re: 2017/18 Speed Upgrade?
 

There are always ongoing speed upgrades, but it takes that long for them to roll out that an announcement can still be "in progress" months later. There's even been times when another speed bump has been announced before some got their last bump.

Without linking to anything, it's hard to say what it is you've read and what you remember. Did you see something about speed boosts? Probably. Does it apply to you? Who knows, you're best speaking to Virgin about that. 70Mbit was a weird one, you couldn't buy it, some customers just got the boost to it. However I'd wager you're out of contract so if you want more speed, give them a ring and speak to them. I'm sure they'll do you a deal with a speed bump to 100 or 200mbit.

Re: 2017/18 Speed Upgrade?
 

i have spoken to them but they have no idea about speeds or anything, they say the minimum speed is 50mb not 100mg yet website says 100mb is min.
the price increase letter did say good news although price may increase we will be upgrading all customers speed and it listed the speeds and theire new speeds. it was jujst a standard letter with price increase not specific top pwerson except the extra 1.99 they charging me

Re: 2017/18 Speed Upgrade?
 

Website clearly offers 50Mbps so I don't know why you think 100Mbps is the minimum?

Re: 2017/18 Speed Upgrade?
 

That's standalone only. All bundles are 100Mbps at least.

Re: 2017/18 Speed Upgrade?
 

what was this i read about 70mb getting upgraded to 100mb, i def read it

Re: 2017/18 Speed Upgrade?
 

The broadband speed 'boost' was in one of the red boxes on the price increase letter, Sept 2017. https://www.cableforum.co.uk/images/...2017/10/21.png

Re: 2017/18 Speed Upgrade?
 

No speed upgrade was offered on my price increase letter. Perhaps because I'm on 50Mbps and phone, but no TV bundle.

Re: 2017/18 Speed Upgrade?
 

can you scan the full letter? obviously censoring your details.

Re: 2017/18 Speed Upgrade?
 

I got upgraded without asking from 70 to 100 several months ago. I thought all long term customers were now on at least 100. I think 50 has been reintroduced recently at a bargain price. You must have a minimum of 100 for a V6 box.

Re: 2017/18 Speed Upgrade?
 

I don't think it is a new thing, I think some customers will have already had it and not noticed. As an example, the top tier being advertised is 300mbits (or was) and many of us were upgraded to 350mbits long before the VIP package changed to indicate it was the new top speed.

Re: 2017/18 Speed Upgrade?
 

I saw a post on twitter a few days back where someone had posted a speedtest showing 270 down and 10 up, can't for the life of me find it again now though.

I'm aware these things can be faked / incorrect due to security software etc

Re: 2017/18 Speed Upgrade?
 

250 used to be a tier and maybe still is so that looks normal, atleast for the download.

Re: 2017/18 Speed Upgrade?
 

I dont think it was

Re: 2017/18 Speed Upgrade?
 

Thanks, not sure why i thought that.

Re: 2017/18 Speed Upgrade?
 

I was 200 which was provisioned at 220. You have been thinking of 150 because I can remember going 100, 120, 150 and then 200.

Re: 2017/18 Speed Upgrade?
 

I probably got mixed up and thought 152 went to 200 then went to 250, as i went from 100 to 150 which was a different tier.

Re: 2017/18 Speed Upgrade?
 

Mine is 175meg up, 12meg down

I'm on a SH3 and thought I was supposted to be on 200meg?

Re: 2017/18 Speed Upgrade?
 

[nitpick]You mean 175 down and 12 up[/nitpick]

The SH3 doesn't determine what tier you're on, your account does. What does My Virgin Media state you're on? I suspect you're on a 150Mbit tier.

Re: 2017/18 Speed Upgrade?
 

From what I saw earlier 150mbits is provisioned at something like 163mbits and I know from personal experience that 200 is provisioned at 220 so I don't know where you got 175 from.

Re: 2017/18 Speed Upgrade?
 

... and the old 152Mb definitely wasn't provisioned at 175Mb either.

Re: 2017/18 Speed Upgrade?
 

175 rings a bell, did one of the tiers not get a free upgrade to somewhere around there?

Re: 2017/18 Speed Upgrade?
 

We never had a 175 tier as far as i can recall.

Re: 2017/18 Speed Upgrade?
 

my 150mb

Primary Downstream Service Flow
SFID 264084
Max Traffic Rate 172500000
Primary Upstream Service Flow
SFID 264083
Max Traffic Rate 10500000

Re: 2017/18 Speed Upgrade?
 

I stand corrected. I am going to have to find the other thread now where somebody was provisioned at 163mbits.

Re: 2017/18 Speed Upgrade?
 

Speed Tests showed around that throughput.

Re: 2017/18 Speed Upgrade?
 

Another upgrade would be pointless as some area's can't even get the new 350Mb package yet and also with all the new area's they are releasing the bandwidth would be chewed up easily.

Re: 2017/18 Speed Upgrade?
 

Some people can't even get 300Mb yet.

Re: 2017/18 Speed Upgrade?
 

This is most likely what I was thinking of!

Re: 2017/18 Speed Upgrade?
 

With all the new builds going up in my area my 200mb bb will soon be down to about 100mb

Re: 2017/18 Speed Upgrade?
 

A card was pushed through the door this morning from VM stating VM service should be even more speedy and reliable.

No noticeable difference so far but service was unavailable between 8.30am and 10.30am. Wonder what they did?

Re: 2017/18 Speed Upgrade?
 

Try rebooting your Shub with a power off. See if that changes your config.

Re: 2017/18 Speed Upgrade?
 

OK, config unchanged but the Power Level (dBmV) went from zero to 2.5.

Re: 2017/18 Speed Upgrade?
 

no biggy, you will get power fluctuations with the weather