scam warning
 

I have just received an official looking letter purporting to be from sky saying thet they owe me a refund it then gives a number to ring 08081014437
and to give payment details for refund . sounded dodgy so contacted sky direct via website and they confirmed my suspicions.
the letter looked very authentic.

Re: scam warning
 

We got a similar letter a few weeks back saying they owed us just less than £10 which was about the amount we were in credit when we left Sky many years ago. At the time we decided to leave it as it was a pretty traumatic experience trying to cancel.

Anyway, I rang the number and it was an automated system the only info they wanted was the ref no from the letter and within a few days a cheque arrived.

So I would say it's pretty genuine.

Edit

Bit more info here.

Cheers

Grim

Re: scam warning
 

I spoke to a sky operator online and they said to ignore it i wasnt due any refund that only applies to former customers, i still subscribe and the account number they gave on the letter wasnt my account number. i think someone is trying to take advantage of the fact that sky are refunding some old customers.

Re: scam warning
 

If it's a scam it's a pretty bad one as the phone number is a genuine Sky number.

See here: http://www.ispreview.co.uk/index.php...and-users.html

Did you semi-recently move house? It may be that account number is an old one which has credit still on there that needs to be returned.

Re: scam warning
 

weird because sky told me to ignore it , it wasnt genuine, maybe one department isnt talking to another dunno.

Re: scam warning
 

Haha, possibly they were trying not to give you money you were actually entitled to!

Either way, that letter is honestly either genuine, or a mistake, but it certainly isn't a scam.

Re: scam warning
 

After much hassle sky have now confirmed it is a genuine letter but they still have no record of me needing a refund. hmm.

Re: scam warning
 

Good luck getting Sky to give you money back that they clearly don't want to give you it seems.

Re: scam warning
 

We did exactly the same , it was an old account we had years ago , we called the automated number and received a cheque for the amount on the letter about 10 days after.

Re: scam warning