BT seeks Virgin compensation over MVNO migration
 

BT is seeking £24.6 million from Virgin Media O2 over claims it migrated customers from its network before an agreement had concluded

https://www.broadbandtvnews.com/2022...medium=twitter

Re: BT seeks Virgin compensation over MVNO migration
 

I moved to from Virgin to Sky the moment I knew they were migrating from EE to Vodaphone.

Ironically, Virgin ultimately merged with O2 (Sky use O2's network). :)

Re: BT seeks Virgin compensation over MVNO migration
 

I hadn't realised that all Virgin Mobile customers had now been migrated on to the 02 network. If it wasn't for their punitive RPI+ increases I'd consider switching, as O2 has the best signal in my area.

Re: BT seeks Virgin compensation over MVNO migration
 

I am still on Virgin Mobile and as far as I am aware I am not on o2. I have used the same sim for 14 months and they did not ask me to change it when I renegotiated. I thought they would have had to change the sim

Re: BT seeks Virgin compensation over MVNO migration
 

They haven't. The article is about alleged premature switching from EE and not about switching from Vodafone.

Re: BT seeks Virgin compensation over MVNO migration
 

I believe recent Virgin sim cards don't need to be replaced if they switch network provider.

The line in the article that led me to believe that is " Virgin completed the move to the Telefónica network early in 2022."

Re: BT seeks Virgin compensation over MVNO migration
 

They havent (yet) but it will probably happen, I suspect all new customers go on O2.

Re: BT seeks Virgin compensation over MVNO migration
 

When we moved to the volt package my wife's Simcard and account were transferred to O2 so we now get billed separately for that

Re: BT seeks Virgin compensation over MVNO migration
 

Yup, it's a bit misleading.