Stupidly slow broadband
 

Broadband speed slower than dial up. Cannot contact virgin, as I have a BT phoneline, and get lost in system of selection of problem. Live chat nobody ever there always busy. Seems like I will be leaving virgin as soon as I can sort out a new ISP. I am paying for 200meg and getting 1.8.

Re: Stupidly slow broadband
 

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Re: Stupidly slow broadband
 

I repeat nothing is wrong with 200 meg not. switch back to 100 and see what happens as son as I was put back I switch on and every thing worked as good as new . It had been down ( with I quote nothing is wrong it must be your kit) for nearly a week. Still virgin say it my pc that is at fault . Life's to short to argue.and 100 works for me

Re: Stupidly slow broadband
 

Your dial up must of been good!

Re: Stupidly slow broadband
 

I wanted to reply to this this morning and didn't have time. Instead of having a whinge and threatening to move you need to provide more information to either us or VM in order to try and ascertain what the problem is.
My first question is which device(s) are you having the issue with and is it connected by cable or wirelessly to the shub?
Secondly, how are you running the speed test. Can you go to www.speedtest.net and run the test from there selecting your closest Virgin Media server. When the test has completed click on share result, forum and then copy and past the code here. It will look something like this:

https://www.cableforum.co.uk/images/...2017/07/15.png


Assuming that you are using a laptop or PC with a wired connection we can assume there aren't any issues with the lan side of things and need to look at the wan connection (the shub's network connection to VM).
If you have got the shub in router mode click here and click on router status. We need to take a look at the following information which I have posted below. Please do the same.

Re: Stupidly slow broadband
 

Get 300meg 11n DSL router and access point.

300meg 11n DSL router and access point is a wired/wireless combination for small office home office use. The router features four LAN port to achieve the most effective data transmission. The wireless router delivers exceptional range and speed by checking and installing the latest updates ensuring you are operating at optimal level.

Re: Stupidly slow broadband
 

do you have an opinion on anything or do you just like to copy and paste pointless product information without links?

Re: Stupidly slow broadband
 

If you believe there is an issue with posts then reporting them is all you need to do, not keep responding to them.