Regular Dropouts
Over the past week or so our home broadband has been hit with regular connection dropouts, with pages throwing up server not found whilst browsing. They don't last very long at a time, but it's been happening frequently. So I ran a test, and it shows up pretty well on there:
https://www.cableforum.co.uk/images/...2017/06/14.png Looks to be happening every half an hour or so, which basically means the connection at the moment is no good for demanding things like Netflix streaming or online gaming. What would be causing this, any ideas? I came to you guys before VM themselves, because I think I'm more likely to get help here. We've got the 2nd gen Superhub if that helps. I also had a problem the other night whereby I was getting speeds of less than 2mb, so I unplugged the Superhub overnight and it's been fine in that department since. |
Re: Regular Dropouts
I've been complaining of the same thing. The spikes are regular and I'd never had them before until just over a week ago. If you check your network log you may see what I see...
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https://www.cableforum.co.uk/images/...2017/06/15.png ---------- Post added at 15:17 ---------- Previous post was at 15:13 ---------- A thread is running on the forums... http://community.virginmedia.com/t5/...439133#M164658 |
Re: Regular Dropouts
Yep. Very similar result, just the same thing over and over again:
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Re: Regular Dropouts
I just saw a dropout occur, so checked the SHUB log... I'm losing 1 upstream for a couple of minutes...
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Re: Regular Dropouts
This was happening to me this last Sun/Mon about every 45 mins. A call to 150 and it was gone.
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Re: Regular Dropouts
All the errors and spikes on the BQM disappeared yesterday afternoon.... so it was a fault and they actually found it!
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VM on the ball for once. :) |
Re: Regular Dropouts
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Coincidence? |
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