Cable Forum - General Outbound Retentions no longer exist?

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - General : Outbound Retentions no longer exist? (https://www.cableforum.uk/board/showthread.php?t=33707306)

southlad

17-01-2019 21:03

Outbound Retentions no longer exist?

True? This is what I was told by customer service today.

japitts

20-01-2019 21:34

Re: Outbound Retentions no longer exist?

A relative has recently been tempted by one of the January Sky offers and been promised the earth by one of their telesales people, they've started to go ahead with it and apparently received a call from VM a couple of days later to go through the usual retentions discussion.

Unless they're also taking a Sky landline with their existing VM number which would explain a few things, I can't quite fathom how VM would know... but the tale I've heard definitely mentioned an unsolicited outbound call from, I presume, outbound retentions.

JPAC	20-01-2019 22:44

Re: Outbound Retentions no longer exist?

Quote:

Originally Posted by southlad (Post 35979849)

True? This is what I was told by customer service today.

Called cancellations now.

southlad

26-01-2019 12:07

Re: Outbound Retentions no longer exist?

Quote:

Originally Posted by southlad (Post 35979849)

True? This is what I was told by customer service today.

It wasn’t true. They called me and offered...

Full House TV
100mb BB
Talk Weekends

£50 per month with £50 credit.

All times are GMT +1. The time now is 22:00.