Ofcom looking at VM's termination fees
http://www.telegraph.co.uk/bills-and...ovide-service/
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Re: Ofcom looking at VM's termination fees
So... what's to stop me pretending to move to another house not covered by virgin to get out of my contract when the special offers finish
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The alternative as in ALL these situations is to pay a large fee up front. Why do people keep insisting on totally screwing up systems that basically work.
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Re: Ofcom looking at VM's termination fees
Before they sold the non cabled service off, a friend of mine moved out of a VM area. They supplied him with a VM branded Freeview box and supplied BB & phone via a landline.
If a customer moves, I think that it's unreasonable to expect people to take VM into account (many renters don't have a choice about moving when fixed term 6 month tenancy agreements expire). If VM choose not to supply services at the new property, but the customer would be happy to continue to subscribe if they did so, I don't see why they should be penalised in any way. I've often wondered why VM don't expand their network via the internet to instead of laying cables, which is very expensive. |
Re: Ofcom looking at VM's termination fees
... but let's be sensible here, Richard, someone on a six month fixed term let shouldn't be taking out a 12 month contract for services.
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No reason Virgin can't partner up with a DSL provider to offer them a lead deal whereby customers "leaving" a Virgin area can get supplied by the other provider.
Virgin gets a cut, the other provider gets a nice set of leads and the customer gets a process to ensure they've got service at their new address. Also helps with the whole moving house verification side of things. Of course, while Virgin can just charge the full contract fee, they won't consider it, but if OFCOM pushes on this then it could be an option. |
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Some are extended and some aren't, of course. More and more tenants are being evicted after six months though. This is partly to do with benefit cuts where the tenant can no longer afford to pay the rent or because rents are shooting up and the tenant can't or won't pay the requested rent increase. Because of the housing shortage, landlords will simply find someone else that can/will pay the escalating rents. |
Re: Ofcom looking at VM's termination fees
I notie there is now a 30 day rolling monthly option
that is new is it not? |
Re: Ofcom looking at VM's termination fees
Been an option for a few months now.
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