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-   -   Superhub : 60mb big problem (https://www.cableforum.uk/board/showthread.php?t=33687406)

2old4this 02-05-2012 15:17

60mb big problem
 
Hi guys

Need some help had the superhub installed yesterday by engineer who said 60mb would start working in 2hrs so when i returned back from work 10hrs later it was still on 20mb so called VM got through to india call centre spent 2hrs on the phone even gave remote access to my pc. even download TCP Optimize at end the guy gave up. my pc is wired
need your help

Wed, 02 May 2012 13:00:24 GMT

Test 1: 2048K took 835 ms = 2452.7 KB/sec, approx 19622 Kbps, 19.16 Mbps
Test 2: 2048K took 925 ms = 2214.1 KB/sec, approx 17713 Kbps, 17.3 Mbps
Test 3: 2048K took 704 ms = 2909.1 KB/sec, approx 23273 Kbps, 22.73 Mbps
Test 4: 4096K took 1615 ms = 2536.2 KB/sec, approx 20290 Kbps, 19.81 Mbps

Overall Average Speed = approx 20225 Kbps, 19.75 Mbps

thenry 02-05-2012 15:25

Re: 60mb big problem
 
www.speedtester.bt.com

2old4this 02-05-2012 15:47

Re: 60mb big problem
 
does anyone know if my area has been upgraded or any links i check?

Milambar 02-05-2012 15:50

Re: 60mb big problem
 
If they installed and ran TCP Optimizer, I hope your OS was not Vista or Windows 7.

Vista/Windows 7's TCP stack are auto-tuning, and the use of TCP Optimizer can actually be less than beneficial on those systems. Thats even indirectly mentioned in TCP Optimizers FAQ.

2old4this 02-05-2012 16:10

Re: 60mb big problem
 
Quote:

Originally Posted by thenry (Post 35422246)

Download speed 36.06
upload speed 1.51
Ping 82.88

jempalmer 02-05-2012 16:14

Re: 60mb big problem
 
This is not good :(

http://www.speedtest.net/result/1927872753.png

thenry 02-05-2012 16:18

Re: 60mb big problem
 
Quote:

Originally Posted by 2old4this (Post 35422287)
Download speed 36.06
upload speed 1.51
Ping 82.88

could you post your connection stats please.

192.168.100.1

advanced settings

connection

copy and paste

Quote:

Originally Posted by jempalmer (Post 35422288)

you've got capacity issues

jempalmer 02-05-2012 16:20

Re: 60mb big problem
 
I've got issues full stop (so I'm told) :)

2old4this 02-05-2012 16:43

Re: 60mb big problem
 
ok i been told my VM Tech in uk that my area has not been upgraded i have to wait till July

Jinxey 02-05-2012 18:37

Re: 60mb big problem
 
Quote:

Originally Posted by 2old4this (Post 35422307)
ok i been told my VM Tech in uk that my area has not been upgraded i have to wait till July

That's rubbish... If you go for an early upgrade you get the speed regardless of if you area has been done. I went from 10 to 60 and my area is yet to be upgraded.

2old4this 02-05-2012 20:38

Re: 60mb big problem
 
just waiting if someone can confirm this info

thenry 02-05-2012 20:42

Re: 60mb big problem
 
it depends on available capacity too. if theres a load issue then you'll struggle. set up a ping monitor

2old4this 02-05-2012 21:49

Re: 60mb big problem
 
is this speed ok for 30mb Thanks

Download speed 36.06
upload speed 1.87
Ping 128.44

thenry 02-05-2012 21:50

Re: 60mb big problem
 
yes

2old4this 02-05-2012 21:53

Re: 60mb big problem
 
Quote:

Originally Posted by thenry (Post 35422468)
yes

thanks


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