Re: Please document any V6 issues here.
 

It depends on signal attenuation, interference and contention. Just because it works for you doesn't mean it'll work for everyone. In fact it might not always work for you - it worked for OLD BOY initially.

There are good reasons that VM mandate only one V6 on Wi-Fi (and preferably using 5GHz).

Re: Please document any V6 issues here.
 

I've had problems when I switched to both being on 5Ghz too, I've had to reboot everything now I have to see if all works after a few days. While both were on 5Ghz network one box was throwing up the V401 error while the other box was able to watch the recordings. Virgin Media say a lot of things, it doesn't make them true. If it should be 5Ghz then there should be no option to allow streaming or connection of 2.4Ghz.

I never said 2.4Ghz was the best :confused: I said there should be no reason why it shouldn't work on 2.4Ghz. I've basically had everything set to auto in the options of the Hub 3 and both V6 boxes were connecting to 2.4Ghz and to a point were working. It will take a few days to see if connecting them at 5Ghz fixes the issues but like I've said I've already had a error with this setup.

---------- Post added at 13:15 ---------- Previous post was at 13:07 ----------

I don't subscribe to this idea that only one V6 on WiFi should be used. I've had almost zero issues with Netflix and YouTube streaming over the Smart TV and phones in the house. I've had zero issues with accessing recordings from TV anywhere from both V6 boxes on the phone over WiFi. Speed tests on WiFi from the phone in the same room give 150Mb+ and there is a very strong signal from the WiFi on the phone downstairs to the Hub 3 upstairs.

I think it's to easy to just say WiFi is the issue when I've basically had zero issues over WiFi for years.

Just to add I didn't say it should work for everyone. I just take issue when people are saying it needs to connect at 5Ghz when as far as I'm aware Virgin Media have not quoted this officially plus it allows and works at 2.4Ghz.

Re: Please document any V6 issues here.
 

Sorry, I didn't mean to misrepresent your views, Mythica. I had already amended my post when I read your response.

Re: Please document any V6 issues here.
 

Don't worry I'm more just frustrated in the issues I've had in trying to get the boxes to stay connected.

Re: Please document any V6 issues here.
 

Thanks.

That's what I've been doing.

True, the TiVo became unusable.

SP said that it might be a compatibility issue with my TV (Samsung).

It happened again yesterday. First there's a burst of audible white noise, then the sound that it emits when using the remote control stops, then the commands made by using the remote are only roughly carried out eg going further when tabbing down and behaving as though you've pressed enter on something that you don't want. It also runs slower with some purple circling similar to the old TiVo, so whatever it's doing must be using CPU resources.

VM could have commissioned this box much earlier to allow for more testing and for it to be made available much earlier.

Perhaps they were waiting to see what Sky did first??

Re: Please document any V6 issues here.
 

There are some basic things that you can do (standard first step recommendations for any situation like this).


Try a new HDMI lead (not an expensive one, but not a cheap one, or one that you know works from another connected device).
Try a different HDMI inputs to your TV.
Check that the firmware is up to date on your TV.



That should rule out most potential TV side problems.

Re: Please document any V6 issues here.
 

I'd add to that, check to see that you have no other equipment nearby that could be affecting performance of the v6.

Re: Please document any V6 issues here.
 

My V6 just crashed when the 4-hour "Power Save" kicked in (I'd been listening to the radio all day). Took a hard reboot to restart it. Power Save now disabled in Settings

Re: Please document any V6 issues here.
 

One of my V6 boxes starts with a green background screen when I press home (rather than black) most days. Recordings and live programmes have an unwatchable green tinge when this happens.

Only way to resolve this is to reboot the box - not acceptable when recording anything.

My other box does not have this splendid feature.

Re: Please document any V6 issues here.
 

My box would not display any channels this morning. Stated on all channels that they were off air.

I had to reset to fix it but recording were a blank screen.

Re: Please document any V6 issues here.
 

It's probably a compatibility problem with the TV rather than the box itself. Check the TV firmware is up to date.

Do you have power saving enabled? If so, switch it off.

Re: Please document any V6 issues here.
 

That's not what you said about Sky Q apparently according to you its problems were caused by Sky releasing it to early. Now a month on or so since launch of the V6 we are seeing varying problems reported what's the difference ?

Re: Please document any V6 issues here.
 

Hello. As per my other posts, overall really pleased with my V6 boxes... However, I have had to do a hard reset a few times now where it either stopped responding to the remote or would not switch on. I assume these are known issues?

Re: Please document any V6 issues here.
 

Sky did release it too early IMO and l stand by that and as for the V6 well we shall see MM.

Re: Please document any V6 issues here.
 

So when another provider releases a box and problems are reported they've rushed it out , but when VM release their new box and problems are reported its to be expected as all new things have bugs.:D:D:D