Cable Forum - Ringing faults from a mobile.

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drdaws

27-01-2011 16:29

Ringing faults from a mobile.

I had failiure of Phone, TV & BB today. Can someone give me a number I can call faults on from a mobile. I have a Virgin mobile but could not find a number that worked. I even rang the Virgin shop in Bromley only to be given another bum number. All were either a recorded message or not available from a mobile.
Thanks for any help. Dave.

Peter_

27-01-2011 16:39

Re: Ringing faults from a mobile.

You can only call 0845 454 1111 and you need to tell the agent that you are on a mobile with total loss of services and they should offer to ring you right back, go down the television or Telephone option not broadband to get the callback.

jb66	27-01-2011 17:37

Re: Ringing faults from a mobile.

anything on saynoto0870?

Peter_

27-01-2011 19:10

Re: Ringing faults from a mobile.

Quote:

Originally Posted by jb66 (Post 35160095)

anything on saynoto0870?

They tend to tell you to ring the correct number or say you were called by us today and to ring the correct number.

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