Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

As Stephen is the New Build Officer I think he will be having words. Work like this affects his good reputation.;)

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Yes I would get someone back out.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

I'm sure he would...

I wish i had known about these modules when i worked for virgin....

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Update - Just had a VM site manager round as he was looking at another house anyway. He took one look at the install and said that's not how its meant to be. They are meant to be euro modules.

He is now taking if forward for me and assured me it WILL be done correctly!

I'll keep you guys posted and thanks for your help to date.

Mike

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Stephen works in mysterious ways. Do update us when you can.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

I just hope they don't try to recharge the installer for damages as he would have been unaware of the modules.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Hope not. If anything it will just be 4 small holes where he attached the phone and cable boxes to the wall. Bit of filler, it will be right.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

On a new build a touch of filler and a bit of magnolia emulsion. Simples!

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

So to update on my saga, I spoke to the new builds team today. Apparently Virgin can't service my new house because the cab nearby doesn't have power yet. They're speaking to the power company tomorrow about getting it wired up.

Still, it means I am weeks away :(

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

I would have installed the isolator the same way. It's not possible to do it any other way as you need an isolator

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

There already is one. From the developers guide:

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Technicians have no way to order them. If the builder has left the wire as it is to get service to the customer this is the only option a virgin technician has

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

It's deffo something virgin should look at, as from my experience this euro module setup is also becoming popular on refurbishments.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

They will have to allow contractors the ability to order barrel isolators so these can be used more neatly

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

As Stephen said earlier,

There should be no need for the technician to have to order them.