Re: VM remotely change settings?
 

Chrys, Port forwarding really struggles and rarely works when switching between games consoles, Xbox to PS3 and vice versa which results in NAT issues. and is only solvable via a reboot.

DMZ also falls over when port forwarding has allocated a particular port to another appliance. reboot sorts it out.

None of the above are a major headache now I've found the on/off button

---------- Post added at 14:18 ---------- Previous post was at 14:15 ----------

Re: Wireless performance, its the strength I find the issue, our superhub struggles upstairs and webpages time out accasionaly. No other router I've had including all the previous VM incarnations have been as poor (strength wise) as the superhub.

I don't seem to get any disconnections now, and downstairs it works fine ATM.

Re: VM remotely change settings?
 

Sky, BT, O2, Talk Talk all can do it. VM is the only one of the big 5 that doesn't. Or didn't.

As a reminder it's not your router.

Re: VM remotely change settings?
 

I think its wrong for all of them, but I only mentioned VM as its my isp.

An isp controlling my router like that is like they have to molly coddle me assuming I am incapable of doing so myself.

Dont O2 supply firmwares on a download link rather than auto push it out?

Also BT, O2, sky can all use alternate routers which makes the problem less of a problem.

Incidently I can ssh into my 2nd superhub which has never been online but still cannot ssh into this one as if its been disabled, I havent been able to ssh into this one since I had that long outage and when it had trouble booting up.

Re: VM remotely change settings?
 

They are changing a setting on their equipment nothing more and only in the Liverpool and Knowsley area at present and they can do so if they please because it is in the Terms and Conditions.

Re: VM remotely change settings?
 

You love to quote legal stuff a lot, why does that have a bearing on what I like or not.

Whether or not technically VM own the superhub and if its in t&c's is completely irrelevant if I like been molly cuddled on my router.

The bridge mode cant come soon enough, the sooner this is a dumb modem the better.

Re: VM remotely change settings?
 

Nope - they also push them.

http://broadband.o2.co.uk/broadbandstatus/view/

I appreciate that few things tweak people's nerd rage quite like ISPs who like to control their own CPE though. ISPs have to appeal to the lowest common denominator and don't have the time or tools to go asking each customer how technically savvy they are and add them to some esoteric exclude list for firmware and configuration updates.

Re: VM remotely change settings?
 

But the is still nothing you or I can do about it.

Re: VM remotely change settings?
 

And at no point in my rebuke did I refute that, or even make mention of it. Your technical credentials were not called into question, I merely remarked that you missed my point. No need to get so defensive! ;)

It's clearly poor testing and poor design when core functionality is often intermittant for several users. I know what VM envisioned for the Super Hub, roughly, and I can tell you that my particular unit in no way fits the bill; a finding echoed by several others on here and the official VM community forums, enough to be featured in a number of web articles.

And exactly how much pressure are you putting it under? As I've pointed out, light web browsing and the odd file transfer won't kill it. Moving large amounts of data probably will. This and other factors mean it fails at doing basic routing functions most people take for granted.

This is the problem, obviously. Thanks for sharing, because now I have a better idea of where VM are failing: rigorous dedication to scripts. We're not talking actors on a stage reciting dialogue - real life situations don't tend to respond well to scripts. This appears to be a fatal flaw, a complete misjudgement.

Sure, have a script, but allow testers to elaborate and have some dialogue with the engineers, maybe an IM session where they can accurately ascertain where the problems might lie through use of open-ended questions. When both the VMNG300, the Hub and the Super Hub are full of problems at launch requiring firmware fixes a rethink is clearly required.

This lame attempt at damage control does no-one any favours. I'm sorry, that's just as polite as I can make it. I'm giving creative feedback on how VM could do things better, but to take a line from The Simpsons I guess "no one wants to listen to the nonsensical ravings of a loudmouthed malcontent".

Your move, chief.

---

PS: Chrysalis, your comments at the end of page 1 were outstanding. Could not have said it better myself though that doesn't stop me trying.

Re: VM remotely change settings?
 

I guess I been accepted for trial, superhub just rebooted and on new firmware.

Wont say anything else yet until I know if ok to say anything else about it.

Re: VM remotely change settings?
 

If so you should go onto the VM support forum and see if you have a PM from Mark.

He will most likely give you a link to a thread only visable to the trialists to report back you findings. (that's what happened when I was on a FW trial for the VMNG300).

You will also be told what you can make public but basing it on past experience as it's been pushed out to you then basically they are happy and won't mind. Check first though.

Re: VM remotely change settings?
 

nope, had no communications at all, also no hidden forum is showing either. Even checked my VM email account and nothing there either.

--edit--

left him a PM :)

Re: VM remotely change settings?
 

Ip flood protection firmware fix rollout starts tomorrow

Re: VM remotely change settings?
 

So Chrys had a firmware update the day before the IP Flood firmware fix was rolled out?

Strange.