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-   -   EDF online "My Account" (https://www.cableforum.uk/board/showthread.php?t=33679204)

bonzoe 01-07-2011 20:09

EDF online "My Account"
 
Hi,

I'm switching to EDF, I have managed to register my account, but when I click on link to login I get the message "The specified URL cannot be found"

I have tried other DNS servers and also tried at work with same result.

Are there any EDF online customers here, and can you access the site?

https://my-account.edfenergy.com/ is the link.

Thanks

SnoopZ 01-07-2011 20:14

Re: EDF online "My Account"
 
Quote:

Originally Posted by bonzoe (Post 35266752)
Hi,

I'm switching to EDF, I have managed to register my account, but when I click on link to login I get the message "The specified URL cannot be found"

I have tried other DNS servers and also tried at work with same result.

Are there any EDF online customers here, and can you access the site?

https://my-account.edfenergy.com/ is the link.

Thanks

Same problem here, i can't access it.

bonzoe 01-07-2011 20:20

Re: EDF online "My Account"
 
Thanks Snoopz, not just me then.

But doesn't fill me with confidence with edf

qasdfdsaq 01-07-2011 20:24

Re: EDF online "My Account"
 
Yeah, it's broke. Not VM related, just as broke when off-net.

MovedGoalPosts 01-07-2011 21:46

Re: EDF online "My Account"
 
moved to internet discussion as it is not a VM issue

Chris 01-07-2011 22:43

Re: EDF online "My Account"
 
It's now "unavailable due to planned maintenance". I wouldn't worry about it, it normally works fine. Give it another try on Monday.

bonzoe 03-07-2011 19:59

Re: EDF online "My Account"
 
Quote:

Originally Posted by Chris (Post 35266856)
It's now "unavailable due to planned maintenance". I wouldn't worry about it, it normally works fine. Give it another try on Monday.

I don't get that message at any time, but as you say, I'll try again on Monday. I have only managed to get on once in the last 2 weeks, that was to register my account.

The old login page does seem to be available, but I have one of the new account numbers.

bonzoe 04-07-2011 20:29

Re: EDF online "My Account"
 
Not very impressed with EDF............accessed site today to enter meter readings for dual fuel and am only asked for electricity.

Contacting a person seems to be impossible, does anyone know CS opening hours to speak to a person?

Thanks


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