New TV Apps from December 7th
 

From December 7th the Virgin TV Anywhere app will be replaced by Virgin TV Go and Virgin TV Control

http://www.virginmedia.com/shop/tv/s...9359&seg=email

Re: New TV Apps from December 7th
 

Nice one, thank you, Gavin. I might actually use this!

Re: New TV Apps from December 7th
 

Good news VM have finally got streaming sorted over 3/4G

I wonder if there will still be a two device limit and if we have to re-register devices when the app is released.

Edit: Just had an e-mail confirming two devices, can only assume it's the same as before.

Re: New TV Apps from December 7th
 

I wonder if the browser support (or rather lack of browser support) and reliance on Flash has changed?

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Re: New TV Apps from December 7th
 

Good to see virgin catching up with the times (sky has offered its version over 3G for years) previous incarnation was next to useless.

All we need now is to expand the range of the download your recordings facility, currently far to limited in my opinion

Re: New TV Apps from December 7th
 

The limits are from copyright issues and agreements. Any newer agreements are more likely to include downloading of recordings.

Re: New TV Apps from December 7th
 

I had 20Gb data and then got a renewal and told them i wanted the same data....what they didnt tell me is they were also offering 10GB free data. So basically i have 30GB data so i can finally just stream on 4G VM tv at last. I may just watch random sports on my mobile.

Questions tho

1) I assume one is the tv anywhere app and the other is a sort of remote control? Why couldnt they just shove them all together?
2) will we all be reset in terms of devices. So for example mum has it on her ipad and i have it on my iphone will i need to log both devices again or would i just be able to do one and then have to wait another month?
3) other than 3G/4G anything else blockbuster coming with these apps

Re: New TV Apps from December 7th
 

Looked at the Email.
TV Go
TV Control

Re: New TV Apps from December 7th
 

So VM are copying SKYGO then pot kettle.

Re: New TV Apps from December 7th
 

Cannot come too soon for me. Only what I was led to believe I could do when I ditched sky for virgin in Feb

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Surprised it took that long TBH, when I originally beta tested the app way back it had 3/4G streaming. But was then removed for public launch.

Re: New TV Apps from December 7th
 

The new TV go app is very nice and works really well. After the fiasco of the my virgin app, this is a very welcome surprise

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I wish companies would stop splitting apps up. From my understanding we will now need 4 apps for full features, this includes access to Sky sports and movies.

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Can you explain why it is so difficult for you?
How does splitting the app disadvantage you?

Re: New TV Apps from December 7th
 

I never said it was difficult. I just don't see the need to have 4 apps to gain access to all the features they offer. It's the same with Sony and the PlayStation app were they removed the messaging from the main app and made a dedicated app for it.

If there is some benefit of splitting the apps, at least tell us when they are making the change.

Re: New TV Apps from December 7th
 

I agree, so long overdue but they've caught up finally. I wonder what reasons they had to ditch it the first time around. Perhaps they didn't want their mobile customers complaining of using their data plans up 'without realising it' :rolleyes:

The two registered device limit still annoys me, I prefer the Amazon/Netflix approach of max 2 devices being used at the same time (or however many devices you pay for in the case of Netflix)

Oh well, you can't win them all, looking forward to trying the new apps when released though

Re: New TV Apps from December 7th
 

Sky have that same annoying policy with Skygo too only 2 registered devices 1 change a month unless you upgrade to skygo extra then it's 4 devices but still one change a month.

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I can't understand why people find it so shocking if I'm honest.

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I appreciate the reasons behind the limit but I find the 2 devices at any one time approach more logical.

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The reason for the limits probably stem from the ease with which others could "borrow" the login details. If it was just tied to your VM BB connection, it would be easy to allow more devices.

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What happens then the apps change? Do we get all two "asset changes" back? I've got my mums ipad sorted and my iphone currently as the two devices.

If we just get the "1 a month" changes and its still just 1 change this month it means i'll need to get my mums ipad sorted first and then wait next month to do my phone?

Re: New TV Apps from December 7th
 

TV Go and TV Control are available on Android now.

TV Control is available on iOS, and TV Go is here https://itunes.apple.com/gb/app/virg...o/id1279877804 (for some reason doesn't show up in the App Store properly yet)

An app for Windows 10 will be available later today

TV Control for Amazon devices will be available later today.

Browser support is available for IE, Edge and Safari. Chrome and Firefox support should be available next week.

Re: New TV Apps from December 7th
 

The new Virgin TV GO app is actually quite good. I love the new UI, it's simple and good looking but they really should have updated the UI for Virgin TV Control.
I also like the most watched channels feature.
And maybe the new UI could also be a hint at what a new TiVo UI would look like.

Re: New TV Apps from December 7th
 

...and don’t forget that you can choose which channels to display and their order.

Re: New TV Apps from December 7th
 

Well I tried to use the old Tv anywhere this morning got a warning about new version. So when on the link and got to the app page and it wouldn’t let me download just had the open button which opened the old app. So I deleted the app. Found the TV go app and installed that. Eventually found the TV control app and installed it. Ran it and the old TV anywhere app opened. Uninstalled it tried again, same thing.
We should by now expect this sort of thing from Virgin. But we keep hoping thing work first time.

Actually i just had another look and was wondering if this was the TV control app has you can’t watch anything but you can set a recording. Maybe they’ve just removed the watching part of the old app.

Re: New TV Apps from December 7th
 

The TV Control app still looks the same as TV anywhere but it hasn't got live TV or on demand. It's mainly an app for use at home as you can stream and download from my shows still.

Re: New TV Apps from December 7th
 

New TV guide launched online

https://virgintvgo.virginmedia.com/en/tv-guide.html

Re: New TV Apps from December 7th
 

So I can watch a show but I can't remote control because it can't find my Tivo box. Now I never had that issue with the old app.

Re: New TV Apps from December 7th
 

The new app is working fine on my Samsung 7 and i can stream recordings from my V6 to my phone

Re: New TV Apps from December 7th
 

Yep it works tickety boo with us as well.

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So the so called new app called Virgin TV Control is nothing more than a cut down version of the old TV Anywhere app

Re: New TV Apps from December 7th
 

Well promises are one thing, reality is different; Not that I'm surprised, Chrome and Firefox not working.

http://community.virginmedia.com/t5/...x/td-p/3593308

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It's crap!

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Virgin should be embarrassed, obviously it has not been rigorously tested before being rolled out into the real world. All I can get is banners on a page, no content or anywhere to sign in.

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Me too mate, an absolute joke and an embarrassment!

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I may of missed something here, but why on earth do we need two separate apps to do the job one used to do ? The streaming app seems to be a lot less reliable too, only got it to work once briefly last night, and it asked me to sign in again with every attempt to use it !

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Just seen this .gave it a go works well.sorry guys using it on Firefox and chrome.

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Yes it's now working on my windows PC and Android. Fixed it overnight!

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One app was fine.However the other seems to be working now.

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The Windows 10 App is now there, so you aren't forced to use Firefox or Chrome.

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The windows 10 app stopped working on my PC after a while, so stupidly I did what I would do on android , delete the app and reinstall. Well all seemed ok it works until I try to stream something, message appears your maximum number of devices has been reached, even though I am using the same computer and when I check my devices it says my computer is registered. Lesson learnt.:(

Re: New TV Apps from December 7th
 

I downloaded the new app yesterday but from what I can see it only does the same as the app it has replaced. I can't stream anything on my phone as it says it's not connected to the same network as the TIVO box, which is exactly what it used to say :confused:

Lyn

Re: New TV Apps from December 7th
 

What box do you have?

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Despite being on the top tv package the virgin go app is telling me I have to upgrade my tv service to watch anything on demand :/

Re: New TV Apps from December 7th
 

Just downloaded the TV app for windows working as intended

Re: New TV Apps from December 7th
 

A bit of false advertising here:

Side-by-side, in another room, or on the go. Set entertainment free with the Virgin TV Go app and enjoy live channels, Catch Up and On Demand on your mobile or tablet wherever there’s WiFi, 3G or 4G in the UK.

http://www.virginmedia.com/shop/tv.html

Virgin TV Go includes live channels and On Demand box sets, but it does not (at least yet) include Catch Up.

Re: New TV Apps from December 7th
 

IYA

since no one bothered to reply and i felt really massively unpopular - i can announce everything has been reset so you can pick your two devices

Please mediaboy or denphone or friends reply to me in future a i was crushed with no reply for 2 days....it was a good question too!

Re: New TV Apps from December 7th
 

A bit OT, but what does "IYA" mean? :dunce:

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Pleased to say that when I contacted Virginmedia, I spoke to two nice guys who fixed my problem, took a while, still some teething problems, well done guys.

Re: New TV Apps from December 7th
 

It does have catch up content for channels such as Sky, Fox etc.

It doesn't have Catch Up from BBC, ITV etc as they are available within their own apps.

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The new TV guide seems to have removed all the +1 channels

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The TV Go app only has the channels you can stream, so that doesn't include the +1s

TV Control will have the full EPG as that's used for recordings

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It's the one online it had all the +1 channels before it all changed yesterday

https://virgintvgo.virginmedia.com/en/tv-guide.html

Re: New TV Apps from December 7th
 

Yes, but the answer is still the same.

The TV Guide that's online is part TV Go i.e. streaming only.

Re: New TV Apps from December 7th
 

It's shocking really that VM no longer offers a full TV Guide on it's website, people will have to use the Sky TV Guide or websites like the Radio Times if they want full listings now!

---------- Post added at 11:28 ---------- Previous post was at 11:25 ----------

I see Live TV and Box Sets but no Catch Up. The version of Virgin TV Go in Ireland has a specific Catch Up section so I don't get why don't.

---------- Post added at 11:48 ---------- Previous post was at 11:28 ----------

Bizarrely it does include the +1s for Channel 4 and More 4, either include all of them or none of them.

Re: New TV Apps from December 7th
 

Surely you can see the full 'what's on' for all channels via the EPG - added bonus on VM is you get a full 2 weeks listings, unlike sky, freeview, radio times etc

Don't see why you need an app for this unless you are away from home.

Re: New TV Apps from December 7th
 

Radio Times tends to give 12/13/14 days. Eg 22nd Dec at this moment.

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A lot of people like to be able to browse TV listings on their PC, and to be able to set recordings. We had this function with the TV Anywhere website and now we don't.

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That's only because it's the Christmas period. Normally, we wouldn't see the 22nd until next Tuesday.

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12-14 days ahead is the norm. It's the EPG that can lag behind.

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It depends where you are in the week. Come Monday, the Radio Times only goes up to the Friday.

When the new issue is published the following day, you can see 10 days ahead to the following Friday.

I don't know how you get to 14 days, unless you get an advance copy of the publication!

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We usually check our TV EPG usually early Friday and most channels apart from ITV show at least 12 to 14 days ahead as theirs at that point is only 8 days ahead until early Saturday.

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I'm talking about online. It's been several years since I bothered with a print version.

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Have channel like bt sports ,history and discovery been removed as iam not seeing them on my android phone

Re: New TV Apps from December 7th
 

Bt sport is there for me, History,H2 and a number of discovery channels are also available.

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Ive just upgrade to full house its showing as full house on my account but im not seeing those channels

Re: New TV Apps from December 7th
 

It may take 24 hours to update your account . There have also been a number of issues launching this app. If in doubt give VM a ring tomorrow.

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Ah, that explains it, thanks!

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Can anyone explain how to remotely set a Tivo box to record a programme based on something in the TV guide now please? I'm completely flummoxed by the improved TVGo features* that we now have at our disposal.

* VM's oxymoron marketing is in full swing here.

Re: New TV Apps from December 7th
 

We've got the TIVO box.

Lyn

Re: New TV Apps from December 7th
 

You need an Apple or Android device to use Virgin TV Control.

Crazy that with TV Go you can:-
Yet all you can do with it is view live or set a reminder.

It would seem that the problem is that there is no link to your Tivo within the TV Go App.

Re: New TV Apps from December 7th
 

This may be a daft question bit how do you select a date in the future when using Virgin TV App.

I can pick a time and date on my iPhone using the app but how do I get it to go to that time and date, I just cannot see anything to click to
make it happen.

Re: New TV Apps from December 7th
 

Swipe left/right to change time. Touch left/right arrows to go down/up a day or touch date to select a day.

Re: New TV Apps from December 7th
 

Thanks for that, but you used to be able to select a time and day in the future without having to keep swiping.

It was much easier if you were going more than a week in the future.

Re: New TV Apps from December 7th
 

You need to look very carefully.
On my old iPad Mini, the box to change date is completely white so it’s easy to see, at the top, The Now and Done button.
However, on my new iPad, running the latest iOS, it’s less obvious as, to the top of the white box, the Now and Done are in a box which is almost the same colour as the background.
If I knew how to attach a screenshot, I’d show you but suggest you press to the top right of the date change box.

Re: New TV Apps from December 7th
 

Screenshot attached:

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On my iphone you can not see the Done button, but having read your answer I just assumed it was in the same place as the Now button but on the other end of the box and I was correct

Thanks very much for that, i cannot think of any reason why it should be so hard to find.

Re: New TV Apps from December 7th
 

Is anyone else seeing lots of missing episodes on Virgin TV Go compared to Virgin TV Anywhere?


There are currently 8 'Virgin TV Exclusives', which are:

Ash vs Evil Dead
Billy & Billie
Chaussee d'Amour
Full Circle
Good Behavior
Imposters
Kingdom
Magic City


However, there are the following errors on Virgin TV Go:

Full Circle

On the carousel of 'Virgin TV Exclusives' it doesn't include Full Circle, see here and here.

It comes up in a search but when you select the show it displays a 404 error.

Magic City

It says 11 episodes are available but there are actually all 8 episodes of Series 1 but only 1 episode of Series 2.

Episodes 2 - 8 of Series 2 are missing.

Ash vs Evil Dead

Series 1 of Ash vs Evil Dead is missing from Virgin TV Go.

Series 2 is there.

Kingdom

Series 2 Episode 10 of Kingdom is missing from Virgin TV Go.

All the other episodes from all 3 series are there.


In addition, there are 3 programmes listed as 'Virgin TV Exclusives' that are not:

The Farmer Wants a Wife
Jonathan Strange & Mr Norrell
Killing Time

Re: New TV Apps from December 7th
 

You must have a fault SonicMaster as l have checked Ash vs Evil Dead and Kingdom thus so far and all the episodes seem to be there.

Re: New TV Apps from December 7th
 

Are you sure, on the app and website?

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How are we meant to record HD channels from the online TV guide now??

Re: New TV Apps from December 7th
 

The TV control app. Select the programme and click on "Get Show" at the bottom and you will be presented with various options.

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What a farce for making recording from your PC before clicked on the TV guide found the show and that was is VM have taken a step back here in regards to making recordings you can't even record HD channels easily now

:rolleyes:

Re: New TV Apps from December 7th
 

I am thinking of buying a Amazon Fire HD 10.1 at £149". 32GB, is this compatable for Virgin T V, app, Or a Samsung Galaxy A Android Tablet 10.1 16 GB at £179 , from John Lewis as they have a two year warranty , Which is the best please. Or can you recommend. One under £200".

Re: New TV Apps from December 7th
 

I am about to purchase a new tablet, from J Lewis as they have a two year warranty
1 Amazon Fire android 10.1 16 GB £149
or
2 Samsung Galaxy a Tablet Android m 10.1 16 GB. Which one is best for this app. for Virgin. £179 Would like some advice

Re: New TV Apps from December 7th
 

Aren't the Apps on Fire devices limited ? If so I'd stick with one that has access to Google Play.

Re: New TV Apps from December 7th
 

Looking for the one that has Virgin to go

Re: New TV Apps from December 7th
 

Try reading here:
http://www.virginmedia.com/shop/tvgo-tvcontrol.html

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Looks like TV Go not available for Fire devices, but TV control is.

Re: New TV Apps from December 7th
 

Depends how tech you are I have google play on my fire hd. But it. Wasn’t straightforward doing it.

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Thanks

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Do any of you technical guys know if this development could be used by Virgin Media to bring a wealth of new content available to our V6s, if they had a mind to do so? This would transform the position we currently have regarding apps, and would be a neat way of providing access to VM viewers to Sky Atlantic (via Now TV) and Amazon.

https://www.rapidtvnews.com/20180123...#axzz550OyRCDN