Re: Traffic Management Changes - April 2nd
 

John can you explain this to me? I am on XXL 50mb and have been told the same that my speed will double between October 2012 and July 2013. I have always paid a premium for 50mb due to lack of STM but now this looks to me like this is a big impact for potentially over a year. Why do you (myself as well?) pay the same as 100mb customer I do not understand. Apologies, I am not too clued up on the area of broadband tier pricing but understand that there is/was a 100mb tier AND a 120mb tier?

I have also now just read in another thread that one cannot downgrade to 30mb now to get the "free" upgrade to 60mb, although I may be interpreting this incorrectly.

Overall I feel let down as a loyal VM customer right now, and that there is no point paying a premium for 50mb anymore.

Re: Traffic Management Changes - April 2nd
 

Yes, because mirroring isos is pretty normal, right? Downloading the Warcraft client every day, and buying games from Steam every day, and downloading Windows 8 every day is normal, right?

Do you think that VM are implementing these measure because of people updating Warcraft, or downloading Windows 8, or watching streamed media?

You see it every day on here, and other sites, nod and winks about downloading 'linux iso images', complaints about throttled newsgroups, boasts about how many GB a night people can squirrel away.

People squealing about how 'their' usage is completely above board and "how dare" others suggest otherwise seem to be protesting a little too much. I'm sure that there are some, quite uncommon, legitimate reasons why somebody would be maxing out their 100Mb connection 24/7, but on the whole, nah, people are generally going at it hammer and tongs.

Unless we include that aspect in the discussion of STM, then it's a waste of time, as people seem reluctant to even acknowledge the existence of such activities, when in fact they seem the main reason for having STM at all.

Re: Traffic Management Changes - April 2nd
 

There are currently two 100Mbit tiers. XXL 100 and the original 100Mbit. 120Mbit hasn't launched yet but when it does both 100Mbit tiers will be uplifted to 120Mbit as part of the programme

That's because all speed changes are onto the new tiers. So techincally if you downgraded from XXL to XL you would actually go from 50Mbit to 60Mbit. Asking to go onto 30Mbit would take you down to L

Re: Traffic Management Changes - April 2nd
 

It's not always about maxing the connection out day in, day out, weeks upon end. It's about downloading a big chunk just as a one off during peak times (when you might want to use it) is going to grant you 5 hours of STM. People dislike being penalised for using their high speed connection to download a one off large chunk at a desirable time to them. If that is the only large chunk they download all month, that's not a particularly fair and intelligent STM model. For "repeat offenders" literally leaching/seeding 24/7 torrents then yes, they should be STM'd. If you can't intelligtently and fairly do STM, then don't do it all is the argument.

---------- Post added at 10:44 ---------- Previous post was at 10:40 ----------

So does this mean I am paying more than an EX 30mb user and receiving 10mb less? Ah I find this all so confusing. John above mentioned he is paying the same as a 100mb user? How is this so?
I also read of "everywhere is 100mb enabled now" yet I will not get doubled up from 50 to 100 until October 2012 - July 2013. Why is there a delay if 100mb is enabled and ready?

Sorry for all the questions.

I think a really helpful thread (sticky) would be the history of all tiers/pricing/stm etc. I certainly do not understand it well enough to do it, but you might Ben.

Re: Traffic Management Changes - April 2nd
 

This is reason enough for me to be glad that I no longer work for the company and will not have to answer any queries about this new traffic management.https://www.cableforum.co.uk/images/local/2012/04/8.gif

Re: Traffic Management Changes - April 2nd
 

Yeah I download WoW every day just so I can have the files fresh and make sure they are up to date.....

Seriously it was only a couple of examples of downloads that could make you hit the STM so why should you be punished for using your connection for something you paid for?

Fact is with more and more content online streaming, VOD, you buy a game and have to DOWNLOAD it, etc its really not hard to see that this is a step backwards people buy their broad band because of their usage which is why I think a lot of people are unhappy. I don't download 100gb's every month but I would like to be able to do a big download if I have without getting punished for it on the day.

Re: Traffic Management Changes - April 2nd
 

So would I, and how VM implement their STM is a (slightly) different discussion. I agree that it should be more intelligent than the current blunt instrument it is. I suspect though, that it is far easier (not to mention cheaper) to set up an STM system activated by dumb triggers.

As mentioned earlier, the cut in speed by 50% rather than 75% is better, and I can't really think of much that would suffer from 'only' having a 50Mb download speed. I don't know how STM affects other aspects of the service, but I'd imagine that a decrease in ping/jitter quality would not be that noticeable, especially if the rest of the family is HD streaming, uploading to FTP sites, etc.

Re: Traffic Management Changes - April 2nd
 

thanks for confirming.

so basically the new limits for the 60 and 100 are not increased in proportion to the speed those guys get less per mbit.

Re: Traffic Management Changes - April 2nd
 

I have the 50meg package.

I will be watching the football tonight online in HD does that mean once it hits 5000MB my video is going to start stuttering etc?!

Re: Traffic Management Changes - April 2nd
 

As HD only requires something like 2.5mb, then no, probably not :)

Re: Traffic Management Changes - April 2nd
 

HD streaming uses more than that.

Netflix HD requires 5Mb for 720p streaming and 8Mb for 1080p.

Re: Traffic Management Changes - April 2nd
 

seriously this internet talk does my brain in.

for the first few months with Virgin I couldn't have been happier, that has started eroding away.

Re: Traffic Management Changes - April 2nd
 

Oh, okay. Sorry. Thought I'd read that figure somewhere. Okay. Well, I don't think the 50 meg services is reduced to <10 is it?

Re: Traffic Management Changes - April 2nd
 

I take it that it only get reduced if you go over your traffic management allowance?

from 4pm-9pm I take it all speeds are lowered?

Re: Traffic Management Changes - April 2nd
 

Yes

Yes but 50Mbit gets reduced to 25Mbit - still enough for two Netflix HD streams plus an SD one