Virgin Media Installation Dates
 

Hey all,

I just ordered a bundle with Virgin Media, however the installation date is 2nd August!!

I was wondering - what are the chances if I call them to see if I can get a nearer installation date?

Waiting over a month on my current internet will kill me :p

Marky

Re: Virgin Media Installation Dates
 

Hi and welcome.

You can ask, however if that is the date you were given there probably isn't anything any earlier.

Re: Virgin Media Installation Dates
 

I would call tomorrow morning as soon after 0800 as possible on 0845 454 1111 and try ordering your services that way and you may even get a better deal and an earlier installation date.

Re: Virgin Media Installation Dates
 

Hey thanks :)

Okay - Well I think I'll try at least :p Can't hurt - I have BT internet at the moment, and it's awful :p

The reason I booked online was that I could get £65 cashback with QuidCo, £100 off my first bill and free installation - I tried ordering over the phone yesterday but didn't get any sort of deal like that :( It sucks because I originally wanted two TiVo boxes (one upstairs and one downstairs) but I they said I had to order over the phone for that - So since they weren't doing any deals such as the cashback and £100 off the first bill, I went with just the one box :p

Re: Virgin Media Installation Dates
 

Well for that kind of savings maybe the wait will be worthwhile but that is still a long time to wait.

Re: Virgin Media Installation Dates
 

I agree - As a VirginMedia staff member yourself - Do you know if it would be worthwhile calling every so often to see if they have a cancellation? Or would I be wasting my time?

Or in fact, as a staff member - can you bump me up to an installation date of tomorrow? Hahaha :P

Re: Virgin Media Installation Dates
 

You can call in for a cancellation any time and it might be worthwhile calling as soon as possible with you already having an install booked.

Re: Virgin Media Installation Dates
 

Alrighty - Just gave them a call and they were very helpful :) Got moved up to the 28th June - Under two weeks away :) Good times :)

Re: Virgin Media Installation Dates
 

Just thought of something!

I am currently on BT for my landline phones & Broadband and Sky for the TV.

I've got the pre-written letters off the Virgin Media website to cancel them. When should I send them?

Or would it be a better idea to ring them and tell them I'm ending the service?

Thanks,

Marky

Re: Virgin Media Installation Dates
 

See I told you to give it a try and it worked.

I would ring BT ASAP and tell them you are cancelling the service.

Re: Virgin Media Installation Dates
 

And Sky?

Re: Virgin Media Installation Dates
 

Both sorry I missed that as it is getting late, up for 5am in the morning.:)

Re: Virgin Media Installation Dates
 

Ahaha :) No probs :)

I'll call them tomorrow - When I do... Shall I tell them "I've gone with another service and it's being installed at the end of June" - Should they be able to keep their service going until then? I'm still not 100% sure I understand how it will all work and when the services will switch :p

Re: Virgin Media Installation Dates
 

Yes that should all you need to tell them.

Re: Virgin Media Installation Dates
 

Try getting, Sky etc to install, at the moment it`s a 2 week lead time, around Xmas it was 6 blimin weeks :(