Mega weird problem with my superhub
 

Recently got sent a new Superhub, as my old one made a rather frustrating high pitched whining sound, Which meant i couldn't leave it turned on.

With the new hub, whenever i have my laptop plugged into the wireless, or by ethernet in port 2, and download over 4mb/s, the router completely crashes.

Should i ask for another new one? :D

Re: Mega weird problem with my superhub
 

crashes? does the SH reboot or dkes it just stop functioning?

have you manually changed wifi channel to one that isnt in use?

download inssider onto a laptop. run the prog. note channels in use.. set your network to use a channel number that isnt in use.

Re: Mega weird problem with my superhub
 

The hub reboots yeah, will try this program

---------- Post added at 00:46 ---------- Previous post was at 00:22 ----------

changed channel didn't change anything the superhub just crashed :s

Re: Mega weird problem with my superhub
 

could you post your power levels?

connection tab on the advanced settings page.

Re: Mega weird problem with my superhub
 

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 25 55616000 Kbits/sec 299000000 Hz -0.1 dBmV 40.7 dB Hybrid
Locked QAM256 26 55616000 Kbits/sec 307000000 Hz -0.4 dBmV 40.8 dB Hybrid
Locked QAM256 27 55616000 Kbits/sec 315000000 Hz -0.5 dBmV 40.0 dB Hybrid
Locked QAM256 28 55616000 Kbits/sec 323000000 Hz -1.1 dBmV 40.1 dB Hybrid

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 8 20480 Kbits/sec 35800000 Hz 40.8 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Re: Mega weird problem with my superhub
 

have you toyed with services? ip flood etc.

have you tried changing the mode from 300 to 145 on the wireless settings page?

Re: Mega weird problem with my superhub
 

yeah, as i say it also happens with ethernet on the second port

Re: Mega weird problem with my superhub
 

oh. call VM and get another 1 sent out. post your old 1 back using the pre paid sticker you shouldx get within the box.

Re: Mega weird problem with my superhub
 

Don't waste your time trying to get the superhub to work. It's wireless is terminally sick.

Get yourself a proper wireless router, stick the useless superhub in modem mode and your problems will be over. :)

Re: Mega weird problem with my superhub
 

Not true at all. Los of people me included have not had a single issue with the Superhub or it's wireless functions.

I suggest requesting a replacement as the first port of call. Then if you still have problems, try modem mode and a seperate router.

Re: Mega weird problem with my superhub
 

Geez! The OP's already had two superhub's that were completely unuseable. :rolleyes:

If you are very lucky you may find a superhub that works however you will find a proper wireless router plus modem mode is a certainty to work.

I gave the superhub every chance in all it's modes. I got the best service with 5ghz/300mbps mode however although I had the 5ghz band all to myself dropouts and reboots continued from several times a day to almost hourly.

Since going to modem mode with an asus rt-n16 router I have enjoyed continuous uptime with absolutely no problems.

I have never been a gambler and would go for the bird in the hand everytime.