SKY love feedback
 

Been up and running with SKY now for almost 1 month and have noticed they really love feedback.

Since joining I've been asked to provide SKY customer feedback, feedback via SKY Lounge Lab and feedback via IPSOS.

It's interesting the type of questions they ask about the service they provide compared to my previous provider. I was also asked questions about TiVo compared to SKY+

I really get the sense more products and innovations are on the horizon from SKY.

Re: SKY love feedback
 

Trust me there's more too come ;)

How did you learn about Sky Loungelab ?

I've been a member for a while it gives you a great insight and the option to voice your opinions.

Re: SKY love feedback
 

Just had SKY marketing call me on the back of recent feedback.

They noted I listed SKY HD and the selection of channels as one of my reasons for joining SKY. They offered me a 50% rebate on the HD charge for 1 year. I advised I'm already getting HD for half price. They offered me HD for £2 per month. Snapped it up straight away. That's just saved me another £36 over the next 12 months.

I asked why I was getting the offer. They advised because they value my customer and feedback.

It pays to engage :D

Re: SKY love feedback
 

This is just depressing.

Re: SKY love feedback
 

Indeed it does but its so nice to see such revered members becoming such real luvvies.:romance::D

Re: SKY love feedback
 

It's Valentine's Day. Love is in the air :D

Re: SKY love feedback
 

It's good to see this happening - I just wish more companies would do it.