Superhub install tomorrow
 

As the search will bring up 1000's of threads can anyone give me a quick tolerance range for up/down power levels and also SNR ranges for the superhub as I'm getting 50Mb installed tomorrow. Just want to be able to check the levels before the engineer leaves

Thanks in advance

Re: Superhub install tomorrow
 

It's the engineer's job to check the levels, but for reference the recommended range is:

-7 to +7dB downstream and the closer to zero the better
At least 35dB SNR
35-55dB upstream.

Re: Superhub install tomorrow
 

Thank you Qasi :kiss:

Currently on my old 2050 modem I get

Upstream 38.0 dBmV
Downstream 5.8 dBmV
SNR 41.0 dB

Re: Superhub install tomorrow
 

ive been told

-5 to +5
and 40-50 Upstream

Re: Superhub install tomorrow
 

Optimum is -3 to +7

Upstream 35 to 55

Your signals are perfect, I wouldn't waste an attenuator on that

Re: Superhub install tomorrow
 

Pah they did some stuff in Edinburgh that dropped my downstream levels from -3 to -8. Had a 15dB FPA on and can't find my 10, so my choices now are -8 with the attenuator or +12 without it. Urgh.

Re: Superhub install tomorrow
 

so unfair I missed this thread..

yeah thanks Qasi :fit:

Re: Superhub install tomorrow
 

My only worry is that I want the 2050 leaving on as well for the next 45 days, will this effect the signal much having two on the same cable? For reference it'll be the only two devices as I don't bother with TV

Re: Superhub install tomorrow
 

whats a 2050

Re: Superhub install tomorrow
 

Modem, a bit like a 250 but with more memory and NAT capability

Re: Superhub install tomorrow
 

LOL, -8 + 15 = 7 Take it off


Edinburgh is split with many types of architecture, has your upstream changed

Re: Superhub install tomorrow
 

Yeah but the FPA is weird - I took it off and it went to +12.

Yeah, my upstream changed, but not until a few weeks after my downstream did.

Re: Superhub install tomorrow
 

Engineers been, levels are (with 8 downstream channels running)
https://www.cableforum.co.uk/images/...2012/03/49.png

Re: Superhub install tomorrow
 

Those down power levels could be a little lower.

8 down channels.. very nice. would you be willing to set up a ping monitor :D

Re: Superhub install tomorrow
 

Already set one up, also the 10Mb virgin Media business modem's still attached so I can compare the two graphs

---------- Post added at 10:13 ---------- Previous post was at 09:40 ----------

Naughty engineer never left me a "Wireless N adaptor" Have used the "contact us" pages to see if I can get one

Re: Superhub install tomorrow
 

whats your ping monitor like on 8 down channels? yup you should have got a free one. call 150/151.

Re: Superhub install tomorrow
 

Will post the ping monitor later once I've had a good 8 hours on it.

Re: Superhub install tomorrow
 

Naughty engineer didn't bother fixing the power levels either. :rolleyes:

8 downstreams and 1 upstream. Yikes.

Re: Superhub install tomorrow
 

They've dropped slightly now

Re: Superhub install tomorrow
 

Dropped even more now

Re: Superhub install tomorrow
 

Better too high than too low, they'll dip with the warmer weather, I'd stick with those

Re: Superhub install tomorrow
 

You know what else dips with the warmer weather?

Re: Superhub install tomorrow
 

The overall sales of wooly hats?

Re: Superhub install tomorrow
 

might be worth putting one of these on:-

http://www.ebay.co.uk/itm/FORWARD-PA...item2a1ab2b7eb

Re: Superhub install tomorrow
 

for £6.25 id say buggeroff - paid £1.99 for my FPA's off ebay

Re: Superhub install tomorrow
 

Or VM supply them free, if they're needed.

Re: Superhub install tomorrow
 

3dbs are pointless

Re: Superhub install tomorrow
 

I only have 4 downstream channels is that right ??? or is there a problem, have had major issues lately with broadband. They replaced the old cable modem with the super hub, this still caused problems as I had to wait 4hours + to get the steady blue light & service & every time I turned hub off it took this time to come on.
Not sure if fault is cleared now but powered down 3 times last night & hub booted up ok but have not risked turning hub off now in case the problem recurs.

Does the Super Hub have a built in Firewall ???

Re: Superhub install tomorrow
 

Yep, but like a lot of features on this device, it doesn't seem to work properly.

I believe the popular consensus is to turn it off. :dozey: :rolleyes:

Re: Superhub install tomorrow
 

Thanks Mick, does anyone know where & how to turn it on/ off

Re: Superhub install tomorrow
 

Advanced menu >> Content Filtering >> Services to change the firewall settings

Re: Superhub install tomorrow
 

Thanks Kymmy

Is a downloadable manual available for the Superhub

Re: Superhub install tomorrow
 

http://www.virginmedia.com/superhub

Not exactly a manual but has an online userguide..

There's also this guide

http://www.virginmedia.com/myvirginm...rhub-guide.pdf

Re: Superhub install tomorrow
 

Thanks will copy that pdf over

Re: Superhub install tomorrow
 

That was on the 9th and we've only just got a phone call from a CS agent..

Firstly they denied that they gave these out and insisted that I pointed out to him where on the website it say wireless N adaptor, so I pointed him towards
http://shop.virginmedia.com/broadband/up-to-50mb.html where it says "Free Virgin Media Super Hub wireless 'N' modem router plus wireless 'N' adapter"

He's gonna send one through though he's had to put it through as an order with the same amount discounted back :rolleyes: