virgin phone charges
On receiving the first couple of bills from Virgin i realised that phone costs had increased by ca 50%. On contacting Virgin i was informed they charge 8.5 ppm. They suggested i take out XL phone package for £8.50 pm but as i only make 2 local calls per day this seemed excessive. I checked Virgins promotional literature & could nowhere find any mention of phone charges.
My phone calls now cost at least £10 pm more tha previous ISP. I do not intend to renew my subscription with Virgin even though i am content with Broadband & TV service. Effty |
Re: virgin phone charges
You can always find the phone charges here www.virginmedia.com/callcosts which will normally be in the legal T&Cs when advertising phone services.
Specific call costs are not printed on the promotional material as they can change between printing and customer order |
Re: virgin phone charges
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Re: virgin phone charges
The only reason i have the VM phone is for incomming calls i have 100meg bb and tv and phone,works out i'm paying 2 pound a month line rental.If you have a unlocked mobile you should check out giffgaff 0800 numbers are free and you can enter a 0845 to see if there is a 0800 at this site http://www.saynoto0870.com/search.php
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Re: virgin phone charges
A bit late in the day,but thanks to all the helpful imfo. on 18185.uk call charges
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Re: virgin phone charges
Having noticed that I'm being overcharged £2.50 per month for my b/band & phone I checked on the net before ringing up & I'm surprised to see that even using freephone 0800 numbers still incurs a connection charge.
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Re: virgin phone charges
That's wrong. 0800 numbers don't have a connection charge. If however you've used 1471 then 3 to return the call on an 0800 number that's called you that would be chargeable as would Ring back when free
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Re: virgin phone charges
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Read Virgins phone page here: Quote: For every chargeable call, there is a connection cost of 13.24p (11.24p for numbers beginning 08). Talk Weekends | Virgin Phone - Virgin Media Shop |
Re: virgin phone charges
Yes - for every chargeable call - that's 0845 or 0871 etc. Not 0800 (or 0808) which are always not chargeable
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