New install a liitle worried
 

Hi Guys just found this forum as im think i may have problems im a current virgin media custoemr with 50 meg - im moving house in a week and have an install booked for the 14 having got the keys to the new property today it does not look like there has been virgin media there before and i cnt see a point where the cable has been laid - the house is next to a main road with the side of the house facing the main road and i have noticed there is a catv metal lid in the ground on the main road not far from the house but cannt see anywhere where the cable can be run to the house - after speaking to the next door neighbour he said he cannot get cable cause on a private road and i did a check online and it shows he not in a cable area but for our new address shows on a cable area im a liitle worried as really do not want the internet with anyone else

would anyone have any ideas what could happen with this i spoke with virgin to check and they say cable never been installed in the house before but thaat its definatly ina service area but next door in not cause of the private road

kind regards

John

Re: New install a liitle worried
 

:welcome: to the forum, John!

Stop worrying, you should be ok. VM will do a check a few days beofre to pull the cable through, ready for install day.

if there are any problems found at this stage, then you'll be informed.

The house I live in now had never had cable when we moved in 6 years ago, but everything went ok for us. There was a blocked Tee, but this was sorted a few days before we moved in.

Re: New install a liitle worried
 

Thanks for this quick reply Digital Fantastic, yh hopefully things will be ok was just worried that next door not able to get it but the side of the house we have is on the main road i have my fingers crossed lol

Re: New install a liitle worried
 

Let us know how you get on :)

Re: New install a liitle worried
 

hey there just an update for u as it stands there is no t point at the house some guys game out on tuesday something to do with cables and said the constuction team need to come out and he sprayed where the tpoint is going - getting worried now as its friday and no constuction team and the installation is monday - spoke to customer services who says they cant shee a contruction team on the job i have no idea whats going to happen now the woman on the phone wasnt very helpful

Re: New install a liitle worried
 

just spokon to the construction team and they have advised there will be a contractor there tomorrow so hopefully thats the last of me worry lol

Re: New install a liitle worried
 

It will be fine. Stop worrying :)

Re: New install a liitle worried
 

cheers yeah the worrying has stopped now lol - and i would like to apologise for my awful grammer lol

Re: New install a liitle worried
 

hi guys just thought i would let you know that the install all went though without any problems even next door which was non serve now has vm :)

Re: New install a liitle worried
 

Thanks for the update John, glad it all went according to plan for you. :tu: It usually does work out ... forums like these do tend to attract the stories of when it doesn't.

Re: New install a liitle worried
 

Nice one that is good news.;)