Oh no!
Disaster I have managed to cut through my telephone cable whilst gardening tonight.
Any ideas what I will be charged for repair/replace? Its severed at the brown box outside not under ground. |
Re: Oh no!
How deep are the cables buried, are they in any sort of conduit?
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It's severed at the box, not underground...
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Re: Oh no!
Yes but if it was severed while gardening I presume it was yanked tight, or is this not the case?
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Re: Oh no!
I think the OP needs to be a bit more specific about what happened, so we can determine if it's a sub-par install.
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Correct, hence my question :)
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Re: Oh no!
Ok sorry about that here we go......... Where the black cable leaves the ground/soil and would normally enter the brown virgin box about 3-4 inches above ground is where I have chopped it. It looks like this cable was spliced/joined by the two blue coloured wires in the brown box to a white standard telephone cable that runs to the socket inside the house.
This black telephone cable that I have cut runs along side my original TV/internet cable that as now obsolete. A new TV/internet cable was laid several years ago and inside the brown box is a second cable that runs along side it that looks like a telephone cable but this doesn't look like it has ever been connected? Hope that makes sense?? |
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How did you manage to chop the cable?
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Spot on! |
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Presumably, the cable should be tacked to the wall to avoid this?
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Sorry OP no idea on the cost to get it fixed but i think it will be atleast £50. |
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What I'm trying to determine is if the cable was properly installed. It it wasn't (thereby increasing the likelihood of it being cut), VM should not charge the OP anything. |
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Daz best thing to do is phone VM just after 8am to try and avoid getting India and explain your situation. |
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