Cable Forum - 4K UHD on Virgin Media

I added it to the remainder of our contract (14 months) for free a few weeks ago, just used live chat to argue why a customer who's had their services for near on 20 years has to pay £6 where as a new customers gets it free. Took about 10 mins and we now have a £6 credit on our bill for the next 14 months.

I've only got it for the football really when it's available.

Rob King

22-04-2021 09:12

Re: UHD on Virgin Media

I now had the 360 box conversion a week now with the uhd sky movies and watched a few movies in uhd and I can say that the quality of the movies for me are a HD at the best compared with virgin channel 999 and bt ultimate I think I have a good set up what does anyone else say about the Sky Movies UHD?

ScottishSteve

22-04-2021 09:57

Re: UHD on Virgin Media

Quote:

Originally Posted by Rob King (Post 36077613)

There is a definite difference between the 2 but the lack of HDR on the service is disappointing.

Make sure you are selecting the film from the Sky Cinema UHD and Sky UHD channels as it’s easily missed.

Rob King

22-04-2021 10:37

Re: UHD on Virgin Media

Quote:

Originally Posted by ScottishSteve (Post 36077625)

Yes I always use the on Demand Sky Cinema UHD section

heavyside

22-04-2021 10:51

Re: UHD on Virgin Media

Quote:

Originally Posted by Rob King (Post 36077613)

I think I have a good set up what does anyone else say about the Sky Movies UHD?

In a word, disappointing.

Rob King

25-04-2021 17:00

Re: UHD on Virgin Media

Quote:

Originally Posted by heavyside (Post 36077639)

In a word, disappointing.

But any one else think that at its best is only HD think I might see if I can get out of the contract as its less than 2 weeks old

Dave42

25-04-2021 22:51

Re: UHD on Virgin Media

the ones complaining about the quality of the UHD on the 360 conversion have you checked the video setting i remember when i did mine had to change setting to 4k quality looks very good indeed to me

Rob King

26-04-2021 01:32

Re: UHD on Virgin Media

Quote:

Originally Posted by Dave42 (Post 36077938)

the ones complaining about the quality of the UHD on the 360 conversion have you checked the video setting i remember when i did mine had to change setting to 4k quality looks very good indeed to me

As the picture quality on channel 999 and 531 bt sport ultimate are excellent I guess the settings are correct

spiderplant

26-04-2021 09:38

Re: UHD on Virgin Media

Quote:

Originally Posted by Dave42 (Post 36077938)

the ones complaining about the quality of the UHD on the 360 conversion have you checked the video setting i remember when i did mine had to change setting to 4k quality looks very good indeed to me

What was it set to?

Dave42

26-04-2021 13:49

Re: UHD on Virgin Media

Quote:

Originally Posted by spiderplant (Post 36077962)

What was it set to?

automatic changed it to 4k tivo was set as 2160p before the upgrade

Rob King

26-04-2021 14:23

Re: UHD on Virgin Media

Quote:

Originally Posted by Dave42 (Post 36077983)

automatic changed it to 4k tivo was set as 2160p before the upgrade

Yes it's was set as standard I did look at the setting when I installed the 360 update

spiderplant

26-04-2021 15:03

Re: UHD on Virgin Media

Quote:

Originally Posted by Dave42 (Post 36077983)

automatic changed it to 4k tivo was set as 2160p before the upgrade

Hmm... If you have a 4K TV, Automatic should select 4K. Would you mind putting it back to Automatic, and see if you can get the TV to say what resolution it is receiving. Also please let me know the TV model number.

Dave42

26-04-2021 16:12

Re: UHD on Virgin Media

Quote:

Originally Posted by spiderplant (Post 36077994)

yes it still shows as 2160p on automatic tv is LG 43UK6470PLC

spiderplant

26-04-2021 16:54

Re: UHD on Virgin Media

Quote:

Originally Posted by Dave42 (Post 36078002)

yes it still shows as 2160p on automatic tv is LG 43UK6470PLC