Problem getting internet connection between VM Modem and Netgear WGR614V9
Hi There,
Im having some problems with getting internet to work through my WGR614V router. If I connect the modem directly to the PC internet works fine. Its if I go via the router that it dosnt work. With modem directly connected to PC Ethernet, internet works fine: (IPconfig /all dump:) Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller Physical Address. . . . . . . . . : 0*-**-**-**-**-**-** DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe**:****:****:****9(Preferred) IPv4 Address. . . . . . . . . . . : 80.1**.***.***(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 29 December 2008 21:51:18 Lease Expires . . . . . . . . . . : 05 Jan**.***.*** DHCP Server . . . . . . . . . . . : 62.30.112.122 DNS Servers . . . . . . . . . . . : 62.30.112.39 194.117.134.19 62.30.0.39 NetBIOS over Tcpip. . . . . . . . : Enabled If I plug the modem into the WAN port of the router, and then the PCs ethernet into port 1 of the router, Internet will not work. Internet IP Address Get Dynamically From ISP 0.0.0.0 Domain Name Server (DNS) Address Get Automatically From ISP 0.0.0.0 Domain Name Server (DNS) Address Get Automatically From ISP 0.0.0.0 Gives orange 'i' light, with no internet connectivity. Can still connect to router. all dynamicly obtained IPs are 0.0.0.0 (if it is even obtaining anything...) If I change my settings on the router to Use Static IP Address, with the values: IP Address 80.***.***.*** IP Subnet Mask 255.255.255.0 Gateway IP Address 80.***.***.1 The 'i' light goes green. But I still have no access to the internet. Why is the internet unavailable to the LAN, even though all the lights are green on the router (the 'i' light and the '1' light for port 1.)? I have turned off modem and router for half an hour, turned on modem and waitied for it to become ready, Turned on Router, waited for it to become ready. PLugged in the modem into the WAN port of the Router. PLugged in the PCs ethernet into port 1 of the router. Still no IPs resolved when looking at the management console 192.168.1.1 (The options set back to obtian IP Automatically on router) and consequently no internet connection. Same happens when I set the IP settings to static on the router and set them as above. All the network settings on the PC network are set to obtain IP automatically too. I've also tried spoofing the MAC of the PC on the router to no avail. Im sure I can't be the only one having this sort of problem. Its never worked, straight out of the box. I did have my virgin cable set up before getting the router though. Its also a VM 'Branded' router (one they supply)... I have been setting up computer networks for over 10 years and setting up home internet, dial up, adsl, cable setups for years. I am stumped. Help? |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
Welcome to the forum Rinstiah...
Hopefully someone can help but in the mean time for security reasons (i.e. hackers and cloned modems) I've removed both the identifying IP and MAC addresses from your post... |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
Thank you!
Yes- hopefully someone can help me out! Its driving me mad. Its bound to be something simple that I am missing... |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
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Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
If its never worked "straight out of the box" and you have some previous experience with networks then its time to return it and go for something that will work. Belkin or Linksys.
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Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
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Im sure there must be some setting somewhere that lets the two talk. |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
Turn off both modem and router and make urself a cuppa, come back and put the router on. Leave it a min and then put the modem on and try that.
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Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
Have you got the right network cable attached? If you've got a crossover cable in the mix somewhere you'll have problems.
If you use these settings on the router Quote:
Your best bet might be to reset the router, should be a button somewhere on it that you have to hold in for a few seconds. Then try connecting with the settings as it came out of the box. |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
What Welshchris said, but you don't really need the cuppa (unless you are thirsty.. If the modem is connected to you PC and you swap the cable over to your router it will not work. you need to reboot the modem, and sometimes the router, but not always.
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sigh. I guess it might be a RTV. But im still holding out hope for you guys to come up with something I havent thought of! |
Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
If the router is set to get the ip dynamically and when connected to the modem after a reboot of both still gets 0.0.0.0, try a pinhole reset, log in to the router and check again. If it's still the same I'd recommend calling in or using the newsgroups as it sounds then like a faulty router and as such would need replacing free of charge.
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Re: Problem getting internet connection between VM Modem and Netgear WGR614V9
If the issue is with ip lease of the modem, then you can try following.
1.Open router config page. (192.168.1.1) or www.routerlogin.net/basicsetting.htm 2.username= virgin, Password= password 3.Scroll down and look for router mac address.Select the option "use computer mac address". 4.Power cycle modem and router in sequence. I hope this helps....:-) |
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