Incoming Mail
 

I have 4 emal accounts set up. The first receiving mail ok. The second says receiving 1 of 12 but doesn't complete. Therefore I assume theres something 'wrong' with this mail.I keep getting a message' your server hasn't responded for 60 seconds' so I say wait. Is there anything that I can do ?

Re: Incoming Mail
 

Does the email have a web mail access facility. If so, can you access it by that. May just be a rogue email with a large attachment or something that if deleted via webmail allows everything else to run.

Re: Incoming Mail
 

How do I find that out ? I am using outlook express.

Re: Incoming Mail
 

Outlook Express is just a client, like webmail .... who do you have your email accounts with, and do they provide webmail access to your accounts ?

Re: Incoming Mail
 

Why NTL of course !!!! is there any other !!! ;-D

Re: Incoming Mail
 

try browsing to http://webmail.ntlworld.com and logging into the problem account there. It should then show you the 12 messages, delete any that might cause problems (ie virus infected/ corrupt/ very large) and then try the send and receive in OE again... should get it going for you.

MB

Re: Incoming Mail
 

Thank you, they were all spam, all cleared no problem now. Thank you very much for your help.

Re: Incoming Mail
 

:D Glad u got it sorted :tu:

Re: Incoming Mail
 

I had a similar problem, but clearing the mail off the server still doesn't make it work!


I have three NTL email addresses but only two work. If I send mail to the third it just stays on the server. Outlook sends a test message to say all is OK, but it doesn't come back!

Any pointers appreciated.

Re: Incoming Mail
 

can you paste the error message that you get for Outlook when you try to receive messages.

are you using any firewall or antivirus software?

Re: Incoming Mail
 

Hi MB,

me again - so soon!

I get no error messages at all. When I check for messages in Outlook I am told all are downloaded, but nothing ever comes from the one of them. When I go to check on the server the messages are just sat there!

And yes, firewall & antiVirus, but everything else has always worked INCLUDING the one that doesn't at the moment.

Re: Incoming Mail
 

hmm... sounds obvious...but are you sure that all 3 of the email accounts are setup in outlook? if there were two that were failing to receive messages for some reason then i would expect outlook to give you an error of some kind.

Re: Incoming Mail
 

Yes, 100%.........

Re: Incoming Mail
 

pm me which accounts it is you are having problems with and i will take a look for you when i have a minute

MB