Config file help
My story so far...
Hi, i was looking at my modem earlier today and came across my config file which looked a bit like this: Cable Modem Operation Configuration Network Access : Allowed Maximum Downstream Data Rate : 2048000 Maximum Upstream Data Rate : 200000 Maximum Upstream Channel Burst : 1600 Maximum Number of CPEs : 1 Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled Now i know im not on the fastest of speeds being on the M package (2 meg down, 256k up) so every kb counts, now correct me if im wrong but does that not look to me as if my upstream is limited to 200kb/s insted of 256kb/s meaning the config file needs to be changed if im ever to achieve 256kb/s.. All input appreciated Lucifer |
Re: Config file help
You are on NTL and the upstream is perfectly normal as they only have a upstream of 200kb on a 2MB connection.
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Re: Config file help
So even though im on and paying for the M package which is 2 meg down 256k up (http://allyours.virginmedia.com/html...t/traffic.html), having 2 meg down and 200k up is fine?
Sounds a bit odd to me... Lucifer |
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Re: Config file help
Flippin blink. Nice catch.
Whydoineedatech: Thats false advertising, to advertise 256kbps up, and only provide 200kbps. I just checked, my modem is also locked at 200kbps. I assume you'll be raising this issue internally to get it fixed for all of us though :) |
Re: Config file help
You could raise this with cs yourself
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Re: Config file help
Yes, I know. I just thought that perhaps they'd respond better from a report raised internally.
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Re: Config file help
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Can't see it mentioned on the ASA website either :) When you get STMd they reduce the advertised 256Kb by 50% to 128Kb for 5 hours as you already have 56Kb less than you should have already, then that's nearly 25% already took off you without being STMd. If you do get in touch with Virgin about it. don't let them think they can tell about the "upto" thing because that won't wash with anyone. it's the config file that they send to your modem that is the cause of the problem. it's intentionally set at 200Kb. |
Re: Config file help
If enough raise the issue with the ASA, Virgin WILL have to do something about it. :)
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384Kb 512Kb 768Kb |
Re: Config file help
It is just the way it is listed on NTL as 20000 not 256 if you read your config it does not say 200 it says 20000.
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an extra 0 :) the 512 is listed as Maximum Upstream Data Rate : 512000 are you saying that it's still 256 just listed wrong? |
Re: Config file help
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I am primarily Telewest trained CSR and we have only been taking NTL calls for about 6 months and that is only one difference between the platforms, but the are many more differences such as frequencies, power levels and SNR levels that are very different between the 3 platforms. The are three platforms, Knowsley, Langley and Bromley and all 3 are different in some way. |
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