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-   -   stuck remote..? (https://www.cableforum.uk/board/showthread.php?t=30527)

poka 19-06-2005 00:59

stuck remote..?
 
Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?

Nikko 19-06-2005 01:03

Re: stuck remote..?
 
Quote:

Originally Posted by poka
Hi, my NTL remote is stuck the red light stays on continually and it won't change the channels...??any suggestions?

New batteries?

Stuart 19-06-2005 01:04

Re: stuck remote..?
 
1) Free any buttons that are stuck down.
2) Replace the batteries (dying batteries can cause random malfunctions)
3) Call Customer Services for a replacement remote.

Hom3r 19-06-2005 13:08

Re: stuck remote..?
 
We had this we replaced batterys and appeared to clear it up, but later the fault reappeared.
phoned NTL who sent a replacement, a letter ask to return the faulty one or we would be charged £15, it also said that if NO FAULT FOUND, GENRAL WEAR AND TEAR we would be charged £15, so no being remote experts and were likely to be charged anyhow we decided no to bother. (Not yet been charged 2 months later)


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