Re: Probably the ugliest equipment and install I have ever seen
 

So far as I can see, the colours are exactly what everyone gets, so no basis for a complaint there. Also, the install as completed seems to me to be reasonably tidy and typical.

However, I can see that if you did indeed ask for the box to be on the other side of the window and for the cable to be run round the frame, the finished effect would have been very much different (and I think very much better) than what they have left you with. The fact they have done something a lot different might be worth pursuing.

Re: Probably the ugliest equipment and install I have ever seen
 

i would agree that the run of cable to the left of the window could be neater and if they haven't put the box where you wanted it then yes get them out to change it but the colour wouldn't be an issue for me ,if it was ,then just paint it the next time you paint your render

By the way you need to shift that aerial cable going through your window cos it will rot it unless it has been cut off outside of course ;)

Re: Probably the ugliest equipment and install I have ever seen
 

Can I be really crude with this one?

Re: Probably the ugliest equipment and install I have ever seen
 

Looks like a normal install to me

Re: Probably the ugliest equipment and install I have ever seen
 

Agreed. The box could have been installed nearer the right hand side of the window, which would have enabled the cable to go around the Window Frame (which would have done a good job of hiding it).

Re: Probably the ugliest equipment and install I have ever seen
 

Like I said ... different standards.

The colour would not have been an issue at all if it had been installed next to the ivy on the right.

Anyway, will get the engineers out to sort it out.

The TV does look better than Sky and the internet is alot faster.

Customer services are not great though, as it can apparently take 5 days for the 'installation customer services' to get back to us.

Will post a pic of the new improved install :D

Re: Probably the ugliest equipment and install I have ever seen
 

But then the installer would have to do all that work in a thorny bush :)

Easier to paint it the color of your wall.

Next time hopefully your there to oversee the install

Re: Probably the ugliest equipment and install I have ever seen
 

I guess it would have been a little more fiddly to do though, which is probably why they didn't. Not acceptable if they agreed that they would.

Re: Probably the ugliest equipment and install I have ever seen
 

lol no thorns, only lovely soft leaves! Much easier just to do the install with the box on the right than missioning to B+Q to find the same colour, spend the cash on it, then the time to paint it.

doubt you are going to convince me otherwise jb66 :p:

Re: Probably the ugliest equipment and install I have ever seen
 

Ive seen worse tbh but have had over 10yrs installing

Re: Probably the ugliest equipment and install I have ever seen
 

Box on other side near bush cable hidden in tiles across front then drop down to box .Where does the RG6 from the garden go into the box ? :D

Re: Probably the ugliest equipment and install I have ever seen
 

Is that supposed to be a professional install? I could have done a better job blind folded! Looks like he was in a rush to finish. I'd get them back out to re-route it, that's pathetic.

Re: Probably the ugliest equipment and install I have ever seen
 

Mine must be an old one then... because its grey (with a dirty black mark on because of my old cars exhaust :()

Re: Probably the ugliest equipment and install I have ever seen
 

Virtually everyone I have seen is brown and many discolour in the sun of course yours may be different because of the original franchise.

Re: Probably the ugliest equipment and install I have ever seen
 

Both my parents and I have brown external boxes; my install was 2007 while theirs was last year. (Ex-NTL area.) Oh yes, and white internal cabling.