Is the BBC website down?
 

Just wondering if anyone else is having problems getting on to www.bbc.co.uk

I've been unable to access it since at least 7am this morning

Is it down or could it be a routing issue

Haven't found any other websites I'm unable to access and everything else appears OK

Anyone else around Stoke on Trent unable to access it?

Re: Is the BBC website down?
 

It's working fine for me, but I'm in Middlesbrough.

Re: Is the BBC website down?
 

Fine in Oxfordshire for what seems to be front pages :shrug:

Problems getting on to linked pages thereafter. :dozey:

Re: Is the BBC website down?
 

Just to add I can run tracert ok and also ping it ok

just can't load anything

Re: Is the BBC website down?
 

Got through..but my connection is like treacle this am..I think youngest born must have been downloading overnight.

Re: Is the BBC website down?
 

Now the BBC site is down for me too :mis:

Re: Is the BBC website down?
 

All working fine from here.

Re: Is the BBC website down?
 

no problem here ...works fine must be a regonal thing

Re: Is the BBC website down?
 

I've just rebooted my modem and it's back !!!!

Maybe just a coincidence - seems like there could be some routing issues out there though

Re: Is the BBC website down?
 

I had problems accessing the BBC main site this morning.
The last few days the main BBC.co.uk domain had problems. First the refreshing because /ok? was appended to the end. Now it just doesn't plan work.
I suggest you just try news.bbc.co.uk instead.

Re: Is the BBC website down?
 

m044bz00 can you get on http://uk.yahoo.com/ with out any probs as i see your in stoke on trent and im having real probs unless i use a proxy but if i do i cant get in my router. in tunstall st6 by the way.

Re: Is the BBC website down?
 

No problems here - just loaded up straight away

BBC.co.uk has been ok since yesterday morning too

Re: Is the BBC website down?
 

ok thanks alot m8 for the quick responce

Re: Is the BBC website down?
 

I think that it is down again now and that is why the number of guests viewing the thread is going up, currently 496 guests, was 414 guests before I just registered to post this.

Re: Is the BBC website down?
 

not working for me here in Swansea.

Re: Is the BBC website down?
 

not working in port talbot

Re: Is the BBC website down?
 

The news site is excruciatingly slow at the moment in RG41 and the main BBC site isn't serving.

Re: Is the BBC website down?
 

Slow here, but other than that pretty normal.

Re: Is the BBC website down?
 

...or here in S Manchester

Re: Is the BBC website down?
 

Very,very slow on the news section. Lucky not to time out..and also slow on sites I'm subscribed to..

Re: Is the BBC website down?
 

Very slow but not timing out for me.

Re: Is the BBC website down?
 

Off Here, Newcastle

Re: Is the BBC website down?
 

Very, very slow here. Was down completely at about 0200 this morning.

Feels like a DDOS attack - the BBC was hit by a major one almost exactly a year ago: http://www.theinquirer.net/inquirer/...rs-ddos-attack

Added: although going through a proxy seems OK and I can't see anyone one other broadband forums complaining of the same issue.

Re: Is the BBC website down?
 

back now (S Manchester)

Re: Is the BBC website down?
 

Back In Newcastle But Not Much Speed In it

Re: Is the BBC website down?
 

It is slowly getting faster...They must have greased the hamsters wheel.;)

Re: Is the BBC website down?
 

Hamster :O ... Get the Big guns out.. Go rabbits go!!

Re: Is the BBC website down?
 

Its not working for me in Birmingham UK. Have spoke to a bloke on the Virgin Media helpdesk who is unable to understand the english language. He says it works for him fine and not me. Probably would work if he isnt in the UK!!!!!!!!!!

He declines there is any issue and its not on the Virgin Media Status Page.

P.S the issue has been effecting facebook.

Also I woke up to find my internet dead, had to reboot my modem

Re: Is the BBC website down?
 

Facebook is fine for me, But Lets stick to Topic Before we get a... ''This Site Is Down For me thread''

Re: Is the BBC website down?
 

Ok fair enough :)

Re: Is the BBC website down?
 

Tbh I think He May be Right Though, Anyone Having problems with Other sites.. As Im having Difficulties on a few more than just BBC.. Sorry For straying Off topic Just its a bit Odd that In One Morning Half Of VM is Experiencing Problems..

Re: Is the BBC website down?
 

Very Slow @ 8:24 GMT page still not loaded :mis:

Re: Is the BBC website down?
 

I can ping bbc.co.uk but I can not get there. If you ask me its a routing issue on Virgins Network. This is why it effects more than 1 website!

Re: Is the BBC website down?
 

No! All the other sites I've tried including Facebook are super fast.:)

Re: Is the BBC website down?
 

I said Half Of Virgin Media Ger on yer Own half! :p:

Re: Is the BBC website down?
 

Virgin Media website working as well as normal!

Only 1 effected website?

Re: Is the BBC website down?
 

Well It could Differ for sites.. you said Facebook was down for you.. Its up for me..

But some of my sites that Shall Not be named! are down!

Stop thinking that way too! I have a Girlfriend

08:34 GMT BBC's Hamster Runs out of gas... Now where do i put the Petrol Knob :S?

Re: Is the BBC website down?
 

Ah not down. Works fine for a few mins, then returns half the webpage like it did on that screen shot of the Virgin Media Status page.

Re: Is the BBC website down?
 

Oh come on this is too small a sample to claim half...:PP:

Re: Is the BBC website down?
 

Well You Were Right.. Dropped my GF off this morning for college.. Rang her.. She cant get on BBC there.. Via Different ISP.. So we now know its not Virgin :)

She's Gonna Ring me from College and tell me If their Connections can Access it :)

So far 2x Cases In Newcastle

And Maggy.. still lol get in yer 3/4 then :P

Re: Is the BBC website down?
 

www.bbc.co.uk is very slow to load on my work connection (BT). News seems to be running better but still a bit sluggish.

The BBC have a whole slew of servers and Ip addresses, but just for comparison I'm seeing 212.58.251.197 for www.bbc.co.uk (which isn't working very well) at the moment.

Re: Is the BBC website down?
 

I have called a Principle Technician on his mobile phone, he has confirmed the website does not load properly and he has escalated the issue.

Why does the Virgin Media Help Desk not do this??? Do the customers have to do there job for them?

Re: Is the BBC website down?
 

Re: Is the BBC website down?
 

BBC Site is currently running at a rate crawl to stop for me too.

Re: Is the BBC website down?
 

Not just the UK, I'm trying to go via Sweden and it's not working there either.

Twitter indicates that this is widespread: http://twitter.com/#search?q=bbc%20down

Re: Is the BBC website down?
 

It wasn't working for me early this morning but is working fine now.

Re: Is the BBC website down?
 

The Help Desk bloke was trying to blame it on the SSL 2.0 Option in Internet Options (IE).

They are upto the normal tricks, being rude and ignoring any comments I make. It took 4 attempts for him to understand my telephone number:

3997?

No 4997!

3997?

No its 4997?

oh 3997?

No the phone number is *** 4997

oh its *** 4997?

YES

Grrrrrrrrrrrrrrrrrrrrrrrrrr

They need an English Helpdesk for there own staff!

Re: Is the BBC website down?
 

Looks OK now from here (BT). Definitely a problem at the BBC end from all the evidence I can find.

Re: Is the BBC website down?
 

It has been a bit laggy via Sky too so it's definitely not network issues and is looking very much like a BBC side issue.

Re: Is the BBC website down?
 

The Issue seems to be resolved for me now. Birmingham.

Re: Is the BBC website down?
 

The BBC site is now going at full blast.:tu:

Hamster wheels greased and Hamsters fully fuelled once again..:)

Re: Is the BBC website down?
 

Maybe it was a slow news day...

Re: Is the BBC website down?
 

Ah, the puns start rolling in :P

Re: Is the BBC website down?
 

Currently getting Now seems OK

Re: Is the BBC website down?
 

If you're not sure whether a site is working or not, check it here:

http://downforeveryoneorjustme.com/

Re: Is the BBC website down?
 

Ivcould not access any BBC site last night and it was the same this morning and still is, cannot get iplayer, radio 4, news , anything! Why is this ?

Re: Is the BBC website down?
 

Seems to be working here?

Re: Is the BBC website down?
 

working fine for me

Re: Is the BBC website down?
 

Fine in Leeds on 20Mb

Re: Is the BBC website down?
 

fine in northamptonshire on 10 and 20 have you got problems getting on other websites also :welcome: to the forum

Re: Is the BBC website down?
 

OH had a problem this morning using Safari.

---------- Post added at 19:53 ---------- Previous post was at 19:37 ----------

Down for me now - firefox

Re: Is the BBC website down?
 

I just tried it in Firefox, IE8, Chrome. Opera, Safari, Slim Browser and K-Meleon the BBC website worked in all 7.

Re: Is the BBC website down?
 

Update: Had 2 hours on the phone with Virgin Bangalore call center , totally useless , their tick box list assumes problem my end when its thiers. It all came back on line later on this evening but has gone again, very weird. Can't face more confusing conversations today, hope its fixed tomorrow. Amazing thing is they said I was the first to complain when obviously others on here had similar problem.

Re: Is the BBC website down?
 

Try this site http://www.downforeveryoneorjustme.com/

If it comes back that it is up and you cannot see it then it will be a routing issue which could be anywhere on the network.

As I said above I have tried to access the BBC using 7 different browsers without any issue.

If it is a routing issue then setting a proxy may work as a temporary fix.

------------------------------------------------------------------------------

Proxy for IE

------------------------------------------------------------------------------
The proxy goes in your browser.

The proxy to use is : webcache.virginmedia.com

The port number is : 8080


How to set up proxy in Internet Explorer 6/7

Step 1 ? On the Tools menu in Internet Explorer, click Internet Options, click the Connections tab, and then click LAN Settings.
Step 2 ? Under Proxy server, click to select the Use a proxy server for your LAN check box.
Step 3 ? In the Address box, type the IP address of the proxy server. (e.g. proxy.abc.com or 202.188.17.24)
Step 4 ? In the Port box, type the port number that is used by the proxy server for client connections (by default, 8080).
Step 5 ? You can click to select the Bypass proxy server for local addresses check box if you do not want the proxy server computer to be used when you connect to a computer on the local network.
Step 6 ? Click OK to close the LAN Settings dialog box.
Step 7 ? Click OK again to close the Internet Options dialog box.

Proxy for Firefox

Here is a proxy add on for Firefox https://addons.mozilla.org/en-US/firefox/addon/2464

To enable proxy settings in Firefox 3.0

Select Tools -> Options. ( In some Firefox browser's you have to go to Edit>Preferences usually in LInux )
Select Advanced.
Open the Network tab.
In 'Connections' area click 'Settings' button.
Select Manual Proxy Configuration radio button.
In the necessary proxy field(s), put the same settings in the HTTP field then
Click 'OK'

Re: Is the BBC website down?
 

I am getting the same problem, used your downforeveyone link and it said it was up and just me? Spoke to Virgin Bangalore, Useless, might as well be on mars for the use they are!

---------- Post added at 11:43 ---------- Previous post was at 11:27 ----------

Using Airport wireless router, put your proxy instructions in and seems to have worked, thanks for the info! I note moiraf100 is also a Mac user maybe same problem?

Re: Is the BBC website down?
 

Yeah, both myself and OH are mac users.
It's been intermittant all morning.
I've downloaded the FF add on, but don't understand what I have to put here.....
"In the necessary proxy field(s), put the same settings in the HTTP field then
Click 'OK'" :/

Re: Is the BBC website down?
 

Are you using airport?

Re: Is the BBC website down?
 

Yes I am

Re: Is the BBC website down?
 

In safari click preferences bottom of list click Proxies change settings, will launch system prefs. click on proxies in top tabs, then click on web proxy server enter webcache.virginmedia.com :8080 then click web Proxy (HTTP) in left hand list and apply settings. should work but you may find some others may not but use firefox for them!

Re: Is the BBC website down?
 

tracert www.bbc.co.uk

www.bbc.co.uk
 

hi,

it's happening again:td:

cant open bbc.co.uk.

happened a few days ago.

ANY ONE ELSE HAVING PROBLEMS ?

all other url's are ok

Re: www.bbc.co.uk
 

No problem here!

Re: www.bbc.co.uk
 

It's OK here

Re: www.bbc.co.uk
 

nope still cant get through.

what is the ping procedure test,forgot how to do it

Re: www.bbc.co.uk
 

look up google for god's sake

Re: www.bbc.co.uk
 

C:\Documents and Settings\Mum>ping -t www.bbc.co.uk
Ping request could not find host www.bbc.co.uk. Please check the name and try ag
ain.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>ping www.cableforum.co.uk

Pinging www.cableforum.co.uk [87.106.245.143] with 32 bytes of data:

Reply from 87.106.245.143: bytes=32 time=28ms TTL=54
Reply from 87.106.245.143: bytes=32 time=30ms TTL=54
Reply from 87.106.245.143: bytes=32 time=30ms TTL=54
Reply from 87.106.245.143: bytes=32 time=27ms TTL=54

Ping statistics for 87.106.245.143:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 30ms, Average = 28ms

C:\Documents and Settings\Mum>

Re: Is the BBC website down?
 

A bit slow but working in Northants.

Re: Is the BBC website down?
 

working fine here in Glasgow.

Re: Is the BBC website down?
 

still down -
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>tracert www.bbc.c.uk
Unable to resolve target system name www.bbc.c.uk.

C:\Documents and Settings\Mum>tracert www.bbc.co.uk
Unable to resolve target system name www.bbc.co.uk.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mum>ping www.bbc.co.uk
Ping request could not find host www.bbc.co.uk. Please check the name and try ag
ain.

Re: Is the BBC website down?
 

You have a DNS problem. VM seem to be having some issues with their DNS servers lately.

Add a secondary/backup DNS server and you should be fine. Google's works well and is easy to remember (but some people disagree with their data protection policies)

Re: Is the BBC website down?
 

Then try this.http://www.cableforum.co.uk/board/35162238-post64.html

I just tried it in Firefox, IE8, Chrome. Opera, Safari, Slim Browser and K-Meleon the BBC website worked in all 7 once again so try the proxy above..

Re: Is the BBC website down?
 

why only bbc other url's i access are fine ?

Re: Is the BBC website down?
 

This is why.

Re: Is the BBC website down?
 

It is a routing issue that can be rectified very easily as in changing the proxy in your browser or the DNS servers as above.

Re: Is the BBC website down?
 

so who is to blame , VM ,bbc or my laptop and pc ???.

if i cant still access this site tommorow will report fault to 150(will not hold my breath)

Re: Is the BBC website down?
 

VM.

Re: Is the BBC website down?
 

or you could just follow some of the advice you've been given re changing proxy/dns Server.....

Re: Is the BBC website down?
 

Followed given instructions from yesterday on how to change proxy/dns server, and the BBC site which was playing up is now fine. I didn't tick the box to use it for all protocols - should I have? I just put it in the http proxy box. (Firefox)

Re: Is the BBC website down?
 

BBC only really provides HTTP services anyway, so you should be fine.

Re: Is the BBC website down?
 

bbc.co.uk unavailable for me here in St Albans this evening. Works fine if I switch to my Vodafone dongle, so it's definitely a VM problem.

Re: Is the BBC website down?
 

OH has just changed his proxy/dns settings on Safari and has the Beeb back :)

Re: Is the BBC website down?
 

If a site is up that normally solves it and you would be advised to do exactly that if you rang up.

Re: Is the BBC website down?
 

Rang Virgin and their solution was to use webcache.virginmedia.com (port:8080) as a proxy. This sounds like a bit of bodge job to me and now I've started getting a 'cannot connect to proxy server' error message every now and again

Re: Is the BBC website down?
 

It is the same proxy that I posted above and not a bodge job, you can try the google version or even Open DNS.

Re: Is the BBC website down?
 

The BBC website has not worked for several days here at Watton At Stone, I seem to be able to get a page but it is several days old.

Re: Is the BBC website down?
 

Have you tried any of the solutions mentioned in this thread, Glad?

Re: Is the BBC website down?
 

i can't still reach bbc.co.uk dns error.

will ring vm 150.

i am not altering any dns settings on all 4 of my machines @ home.

why should vm customers sort out vm existing n/work problems ?

Re: Is the BBC website down?
 

I have only heard of this issue in this thread as no one has called in and spoken to me and nor do we have it listed as a fault.

The will a routing issue somewhere that is affecting you as I can get it on all 7 browsers on my computer.

They will check the connection is working and make out a report but as for it being fixed as an individual fault I very much doubt it as sooner or later the routing will fix itself.

They will advise you to add a proxy to your machines.

Re: Is the BBC website down?
 

hi,

final straw !
i have been using a web based traing site www.activ-training.co.uk/training over the last week which has cost me nearly £200,now today getting dns errors.
RANG 150 told them bbc & url above not working.
had to enter webcache.virginmediacom & port 8080 into my ie connection settings under the LAN tab.

ALL OK NOW...............

the end

Re: Is the BBC website down?
 

Check the Virgin Media forums then. Plenty of threads on it there. The engineer that just visited me to sort out an unrelated problem said he was aware of the DNS problem.

It is a DNS fault. nslookup will NOT work from a machine using VMs DNS. We've had to add Google or another 3rd party DNS to work around it.

The thing is, we shouldn't have to. This is a fault, and as far as we can see so far, it is national, and not down to local routing problems.