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-   -   Config file help (https://www.cableforum.uk/board/showthread.php?t=33640483)

Lucifer1 24-10-2008 21:25

Config file help
 
My story so far...

Hi, i was looking at my modem earlier today and came across my config file which looked a bit like this:

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 2048000
Maximum Upstream Data Rate : 200000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Now i know im not on the fastest of speeds being on the M package (2 meg down, 256k up) so every kb counts, now correct me if im wrong but does that not look to me as if my upstream is limited to 200kb/s insted of 256kb/s meaning the config file needs to be changed if im ever to achieve 256kb/s..

All input appreciated

Lucifer

whydoIneedatech 24-10-2008 21:54

Re: Config file help
 
You are on NTL and the upstream is perfectly normal as they only have a upstream of 200kb on a 2MB connection.

Lucifer1 25-10-2008 14:17

Re: Config file help
 
So even though im on and paying for the M package which is 2 meg down 256k up (http://allyours.virginmedia.com/html...t/traffic.html), having 2 meg down and 200k up is fine?

Sounds a bit odd to me...

Lucifer

Gary L 25-10-2008 14:33

Re: Config file help
 
Quote:

Originally Posted by whydoIneedatech (Post 34660877)
You are on NTL and the upstream is perfectly normal as they only have a upstream of 200kb on a 2MB connection.

Do Telewest people have the 256kb then?

Milambar 25-10-2008 19:44

Re: Config file help
 
Flippin blink. Nice catch.

Whydoineedatech: Thats false advertising, to advertise 256kbps up, and only provide 200kbps. I just checked, my modem is also locked at 200kbps.

I assume you'll be raising this issue internally to get it fixed for all of us though :)

g0mit 25-10-2008 20:06

Re: Config file help
 
You could raise this with cs yourself

Milambar 25-10-2008 20:11

Re: Config file help
 
Yes, I know. I just thought that perhaps they'd respond better from a report raised internally.

Gary L 25-10-2008 20:32

Re: Config file help
 
Quote:

Originally Posted by Milambar (Post 34661311)
Yes, I know. I just thought that perhaps they'd respond better from a report raised internally.

I've been looking all over and I can't see anywhere where they say it's only 200 for exNTL, 256 otherwise.

Can't see it mentioned on the ASA website either :)

When you get STMd they reduce the advertised 256Kb by 50% to 128Kb for 5 hours
as you already have 56Kb less than you should have already, then that's nearly 25% already took off you without being STMd.

If you do get in touch with Virgin about it. don't let them think they can tell about the "upto" thing because that won't wash with anyone. it's the config file that they send to your modem that is the cause of the problem. it's intentionally set at 200Kb.

Turkey Machine 25-10-2008 20:49

Re: Config file help
 
If enough raise the issue with the ASA, Virgin WILL have to do something about it. :)

whydoIneedatech 25-10-2008 21:32

Re: Config file help
 
Quote:

Originally Posted by Gary L (Post 34661163)
Do Telewest people have the 256kb then?

On a different platform as Telewest is on the Knowsley platform.

Gary L 25-10-2008 21:48

Re: Config file help
 
Quote:

Originally Posted by whydoIneedatech (Post 34661370)
On a different platform as Telewest is on the Knowsley platform.

Thanks. do you know how much they're being shortchanged on the others?

384Kb
512Kb
768Kb

whydoIneedatech 25-10-2008 21:51

Re: Config file help
 
It is just the way it is listed on NTL as 20000 not 256 if you read your config it does not say 200 it says 20000.

Gary L 25-10-2008 21:55

Re: Config file help
 
Quote:

Originally Posted by whydoIneedatech (Post 34661384)
It is just the way it is listed on NTL as 20000 not 256 if you read your config it does not say 200 it says 20000.

It's Maximum Upstream Data Rate : 200000
an extra 0 :)
the 512 is listed as Maximum Upstream Data Rate : 512000
are you saying that it's still 256 just listed wrong?

whydoIneedatech 25-10-2008 22:14

Re: Config file help
 
Quote:

Originally Posted by Gary L (Post 34661391)
It's Maximum Upstream Data Rate : 200000
an extra 0 :)
the 512 is listed as Maximum Upstream Data Rate : 512000
are you saying that it's still 256 just listed wrong?

I was going to add the extra zero but it looked wrong, it is the way that the 2 companies listed their configs, plenty of people have posted them both on here and only today someone actually noticed the was a difference.

I am primarily Telewest trained CSR and we have only been taking NTL calls for about 6 months and that is only one difference between the platforms, but the are many more differences such as frequencies, power levels and SNR levels that are very different between the 3 platforms.

The are three platforms, Knowsley, Langley and Bromley and all 3 are different in some way.

Gary L 25-10-2008 22:54

Re: Config file help
 
Quote:

Originally Posted by whydoIneedatech (Post 34661404)
I was going to add the extra zero but it looked wrong, it is the way that the 2 companies listed their configs, plenty of people have posted them both on here and only today someone actually noticed the was a difference.

I am primarily Telewest trained CSR and we have only been taking NTL calls for about 6 months and that is only one difference between the platforms, but the are many more differences such as frequencies, power levels and SNR levels that are very different between the 3 platforms.

The are three platforms, Knowsley, Langley and Bromley and all 3 are different in some way.

So. is there 56k less upstream on NTL, than there is on Telewest or not? :)


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