Re: what will I be getting?
 

The centre of this capital city (Edinburgh) is stuck on 4Mbps ADSL with no FTTC or cable in sight.

(That's despite them wasting over a billion digging up the roads for the trams debacle, they won't allow BT or VM to dig them up for actually useful infrastructure)

Re: what will I be getting?
 

well it's installed and the speed test is saying 25meg

Re: what will I be getting?
 

Just to say that I was in the same position as the OP (ie on 10mb paying the same as someone on 30mb) so I called retentions.

I am now on 30mb with a free SuperHub and paying around £3 less per month. RESULT!!

https://www.cableforum.co.uk/images/...2012/05/68.png

One small point, though. Shouldn't my upload speed have tripled too? :confused:

Re: what will I be getting?
 

whats your config say ?

Re: what will I be getting?
 

where will I find this on the super hub settings area somewhere?

Re: what will I be getting?
 

192.168.100.1

advanced settings

connection

Re: what will I be getting?
 

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 306750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 116 55616000 Kbits/sec 306750000 Hz 8.3 dBmV 42.2 dB Hybrid
Locked QAM256 114 55616000 Kbits/sec 290750000 Hz 8.6 dBmV 42.0 dB Hybrid
Locked QAM256 115 55616000 Kbits/sec 298750000 Hz 8.4 dBmV 42.5 dB Hybrid
Locked QAM256 117 55616000 Kbits/sec 314750000 Hz 8.0 dBmV 42.1 dB Hybrid
Locked QAM256 118 55616000 Kbits/sec 322750000 Hz 8.3 dBmV 42.1 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 17 20480 Kbits/sec 45800000 Hz 41.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 35975
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 35974
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

Re: what will I be getting?
 

Re: what will I be getting?
 

oww seems to be fixed now Download speed 68meg, that will do

Re: what will I be getting?
 

it hasnt just been fixed. various things may of stopped you getting good results via other speedtest sites.

Re: what will I be getting?
 

Here's mine:

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 322750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 193 55616000 Kbits/sec 322750000 Hz 6.1 dBmV 42.5 dB Hybrid
Locked QAM256 189 55616000 Kbits/sec 290750000 Hz 7.3 dBmV 43.2 dB Hybrid
Locked QAM256 190 55616000 Kbits/sec 298750000 Hz 7.4 dBmV 43.2 dB Hybrid
Locked QAM256 191 55616000 Kbits/sec 306750000 Hz 7.1 dBmV 43.0 dB Hybrid
Locked QAM256 192 55616000 Kbits/sec 314750000 Hz 6.7 dBmV 42.8 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 33 20480 Kbits/sec 35800000 Hz 49.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 30826
Max Traffic Rate 33000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 30825
Max Traffic Rate 2058000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Wed May 02 13:37:16 2012

Re: what will I be getting?
 

upload will increase when your areas ready although because yours isnt a double, you can call in and moan and ask for them to push 3 up to you

Re: what will I be getting?
 

I thought that might be the case.

"push 3 up to you"

What's that in English? ;) You mean play dumb and say "my upload speed didn't get tripled; why not?" Was thinking about doing that anyway :)

Re: what will I be getting?
 

no not playing dumb. this upgrade you've taken up is your own choice, its nothing to do with the doubles so you can moan and say the new upload uplift for the new doubles is something different to your upgrade. ask them to escalate it to complaints if they don't do it.

Re: what will I be getting?
 

Still not entirely with you. However, my point is that, regardless of anything else, should my upload speed not have been tripled as well? I thought I read on here that VM had a 10:1 down/up policy?