Re: Garden Dug Up and Cable installed on my property without knowledge
 

have i just landed on another planet ?? they have dug up his garden , it may not be damage but its certainly not adding to the value of his property. they have no right whatsoever to do that and if the neighbour was a real neighbour he would chop it out himself and cancel the contract with virgin.
catv is the lowest common denominator in terms of quality of install and engineers, bt has followed suit as at the moment it can see the benefits of paying peanuts however it is yet to see the downside. :mad:

Re: Garden Dug Up and Cable installed on my property without knowledge
 

This happened over the Christmas holidays so have had to wait for boundary survey getting done on the 9th of January 2014 as this is more detailed than the title deeds then i will send a copy to VM at the address VM team gave me Virgin Media, Media House, Bartley House, Hook, there has been no legal correspondence as yet only one letter asking for relevant documents when i phoned and said i showed title deeds to field manager who agreed cable was in my land in his opinion they said his opinion is not legal so i would also need boundary survey stating which garden the cable is in I COULD CRY as this is now classed as a land dispute. So i need to prove the land is mine i need to prove neighbours cable in my garden but surveyor will write all this in his report as he is a independent surveyor and on no ones side i know it is hard to believe but believe me i am living it and paying for it..really upset and confused at how this could have happened:confused:

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Make it very clear to Virgin Media that, especially since their field manager has agreed the cable is on your land, all expenses that you incur in proving your claim and their trespass will be claimed from them. Do that in writing now, by recorded delivery, in the hope that they will see sense. You don't need a lawyer to write that sort of letter.

Yes title deeds can be a problem. The plans attached are at such a small scale that they simply show your land adjoins the neighbours, not exactly where boundaries lie. Sometimes there are more detailed plans from when the estate was laid out, but even then boundary markers can move. Unfortunately, if your neighbour is effectively claiming part of your garden as theirs, which seems to be an implication if they are saying the cable should stay there, you may be drawn into a long dispute where there may be no winner over cost. It can get worse as when you try and sell a property a common question is whether you are in or have had a neighbour dispute, and you have to truthfully answer which can put off purchasers devaluing property.

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Thanks Rob that is why me and my husband has decided to go ahead with the boundary survey but i think i will take your advice and and tell virgin media that all expenses that i occur in proving my claim will be claimed by them. There are 2 reasons now for the boundary survey one being once we get it and we sell there will be no dispute to declare as it will have been sorted and the other reason for virgin media to take that horrible green thing out of my garden thanks again for the advice

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Took your advice Rob and that's the letter with copy of deeds away to Virgin Media legal department recorded delivery.

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Letter has been received by Virgin Media now waiting for a reply....

Re: Garden Dug Up and Cable installed on my property without knowledge
 

dont hold your breath !!

Re: Garden Dug Up and Cable installed on my property without knowledge
 

They need to as it is now legal....28 days

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Virgin Media Access field manager phoned today and gave me a reference number about the case, they said to give them 14 days so just waiting now.

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Glad to hear it is progressing - I hope you get it resolved to your satisfaction.

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Thanks and so do I.

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Phoned VM and said they will be no longer dealing with me and to instruct my solicitor with regards to this matter and i am so glad that i went ahead with getting a boundary survey now I think VM is using stalling tactics now :banghead: totally unbelievable :shocking:

Re: Garden Dug Up and Cable installed on my property without knowledge
 

Chief Executive department phoned me today:omg: and said they are looking into the issue with the cable being laid in my garden, I do not know if this is a good thing or not :confused:I am hoping that means it will be getting removed soon they said that they will phone me back on Monday does anyone think this will be good news for me surely if it was not going to be moved they would have said that!!! :help:

Re: Garden Dug Up and Cable installed on my property without knowledge
 

I think I would still "accidentally " shove a spade through it. Say it was an employed gardener you forgot to tell. That will speed things up

Re: Garden Dug Up and Cable installed on my property without knowledge
 

yes, and how a bout a letter to branson!!