1TB Tivo's being phased out and replaced with V6's?
 

I have a 1TB Tivo box and a V6. Just had an engineer out because the Tivo died and he said I was unlucky as he had one 1TB Tivo left on his van otherwise he would have had to replace it with another V6 as the 1TB boxes were being phased out and they were just going to keep the 500GB ones.
If this is definitely the case my Tivo may just go wrong again in a few weeks ;)

Re: 1TB Tivo's being phased out and replaced with V6's?
 

If they downgraded my 1Tb to 500Gb they would get it shoved up their 'arris..

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Tivo 1tb have been phased out months ago. A small number is kept for replacents. In my area if there are no tivo1tbs we use a tivo500

Re: 1TB Tivo's being phased out and replaced with V6's?
 

I've just removed one from my account and was requested to return it.

Re: 1TB Tivo's being phased out and replaced with V6's?
 

And customers are happy with this? I know I wouldn't be

Re: 1TB Tivo's being phased out and replaced with V6's?
 

I can see trouble ahead with this policy. It is not replacing like for like.

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Ive been lucky, the two times Its happened to me the customer wasnt fussed, I have 4 in my van just now so I think it must be an area thing

---------- Post added at 15:45 ---------- Previous post was at 15:45 ----------

I agree it should be a V6, especially if the customer paid extra for the storage

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Exactly, as a matter of intrest what would happen if the customer refused the "sub standard" replacement?

The key part is the customer paid extra for the larger storage. I can see retentions being busy in your area and the engineers having to re-visit with V6's.

Re: 1TB Tivo's being phased out and replaced with V6's?
 

They would probly get a v6 on quickstart when they complain to retentions

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Only problem with a 1 TB V6 box is you cannot archive recordings off directly, this is really important for some customers with a 1 TB TiVo box!

Re: 1TB Tivo's being phased out and replaced with V6's?
 

My main problem with V6 is that it doesn't have SCART and HDMI -> SCART converter is composite and not good enough.

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Re: 1TB Tivo's being phased out and replaced with V6's?
 

What is that supposed to help with?

Re: 1TB Tivo's being phased out and replaced with V6's?
 

Is this VM being backwards again? Surely they'd keep the TiVo with the higher storage.

Re: 1TB Tivo's being phased out and replaced with V6's?
 

If it was up to me I would have stopped production of the Tivo500 and have kept the 1TB model, its probably cheaper to buy a 1TB HDD than a 0.5TB HDD