Job stuck in printer queue.
 

I have a networked printer used by my desktop and SWMBO's laptop. The laptop has stopped printing and on closer inspection, there is a print job dated 28/9/09 still in the print queue. I have tried deleting it from the queue and windows says "deleting" but it will not go!
I have tried rebooting etc but it is still there and nothing else will print.

Can anyone help please?

FYI The laptop is running Vista HP SP-2.

Re: Job stuck in printer queue.
 

It's likely it's a print job on another machine, if it's networked. Check other machines aswell

Re: Job stuck in printer queue.
 

Thanks for the prompt reply but sorry that's not it.
I have just printed something to the printer from my desktop OK.

Re: Job stuck in printer queue.
 

try turning off the printer?

Re: Job stuck in printer queue.
 

You need to stop the print spooler and delete the jobs manually. God knows why, i've been doing this since Windows 95 and Microsoft have never fixed it.

Go to: Start, Run and type in:

net stop spooler

Go this folder:

C:\Windows\System32\Spool\Printers

And delete the files in there (or move them into another folder if you want to be extra safe)

And restart the spooler:

net start spooler

Re: Job stuck in printer queue.
 

Thank you, that's done the trick!

I will print that out in case I forget what to do next time it happens, and I'm sure it will!

Thank you again.

Re: Job stuck in printer queue.
 

Alternatively, you can access the print spooler if you type 'services.msc' into the run box and then stop/start the service.

Re: Job stuck in printer queue.
 

Yeah - but sometimes that does not delete the jobs - hence the delete the files in the spooler. ;) :dozey:

Re: Job stuck in printer queue.
 

Yeah but should still allow you to delete jobs from the standard print queue. I'll try the method above when this issue happens to me again.

Re: Job stuck in printer queue.
 

Don't forget the .shd shadow files can sometimes get left behind as well.

Re: Job stuck in printer queue.
 

What if that job gets stuck too :o:

Re: Job stuck in printer queue.
 

that's only likely to happen if the Print Server is set to spool/render jobs on the client. in which case, you need to restart the client spooler also.

Re: Job stuck in printer queue.
 

It's amazing, and a wonder of these and other forums. You ask a question of the forum community and, usually, your question gets answered.

Not only that, it usually sparks a debate of some sort and the discussions continue.

Wonderful stuff.