Problem with starting up V+ box
 

I have a cable connection and everything set up and had an old PACE cable box which was working. I recently got a V+ box off of my friend from another area whos now going for Sky.

I've set up my V+ box exactly how it should be but after the boot nothing comes up. I don't get any channels coming upor anything. Just a light on the box flashing where it says online.

Can someone please help me out, I would call Virgin but in my experience they haven't been too reliable.

Thanks

Re: Problem with starting up V+ box
 

You shouldn't have the box, it should have been returned to VM.

Re: Problem with starting up V+ box
 

The V+ has to be activated by VM to work. They will only do this after the extra money has been paid.

Re: Problem with starting up V+ box
 

i wouldnt be surprised if he isint paying for his services aswell like.

Re: Problem with starting up V+ box
 

You are attempting to illegally receive Virgin Media services for which you are not paying.
Your friend will receive a bill for £250 when he cannot return his rented V+ box to Virgin Media.

Re: Problem with starting up V+ box
 

good cuz ppl like that should have to pay for robbing cable.

Re: Problem with starting up V+ box
 

I fear that my friends above are right, VM won't activate the V+ box without all sorts of phone calls and laptop communications giving all manner of strange code words from one of their engineers.

Re: Problem with starting up V+ box
 

Oh dear, oh dear...

You didn't buy it off him did you?

Re: Problem with starting up V+ box
 

first things first,you will not be able to get channels through your stb because the box has not been alocated to you.you may get some free view channels but that would be it..if it was your "friend"who gave you this box you need to find out if this box belongs to them cause if it dont virgin may well hit them with a £300 bill for it

Re: Problem with starting up V+ box
 

If you really are a representative of Virgin Media then you need to understand your product set.

All V+ equipment belongs to Virgin Media. It NEVER belongs to the customer.

Re: Problem with starting up V+ box
 

well said.

Re: Problem with starting up V+ box
 

Hi, you need to call this number; 08009539500 to activate your V+ Box.

Mick.

Re: Problem with starting up V+ box
 

:welcome: to the forum, but I have a couple of points..

1) The poster has not logged in nearly three years. He/she is not likely to see your answer.

2) I believe the v+ is a lot more fussy over signal levels than earlier boxes. As such, VM may not be happy to activate an old one without ensuring it is both properly refurbished and installed.