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-   -   Transferring number from BT (https://www.cableforum.uk/board/showthread.php?t=33672748)

The_real_dj 07-12-2010 15:15

Transferring number from BT
 
Hello Folks!

Been away for a while but ive just resigned up to virgin. I have requested that our old number gets ported over from BT.
Ive been give 2 stories...

1. I don't need to contact BT, virgin will contact BT and once the number has been ported BT will send a final bill end of story.

2. I have to ring BT to cancel and get passed from call centre to call centre :(

Does anyone if im ok to just go with the first one?? :)

Cheers

DJ

progers 07-12-2010 15:19

Re: Transferring number from BT
 
When I moved from VM to BT several years ago, option 1 was the story, the number was transferred but not without problems (caused by BT) but several years later here we still are

Jez 07-12-2010 20:54

Re: Transferring number from BT
 
I've just transferred my number from BT to Virgin without mishap - and they very definitely told me *not* to contact BT. Virgin do it all ...

The_real_dj 07-12-2010 21:05

Re: Transferring number from BT
 
That's cool, didn't want all that retentions department blaa blaa blaaa :) :)

ccarmock 13-12-2010 22:09

Re: Transferring number from BT
 
Agreed -don't contact BT - you will likely lose the number if you cancel. The 'gaining' Telco has the responsibility to contact the 'losing' one when a number ports from one to the other.

chill_fm 14-12-2010 19:29

Re: Transferring number from BT
 
would not bother vm is a joke

The_real_dj 14-12-2010 19:40

Re: Transferring number from BT
 
Quote:

Originally Posted by chill_fm (Post 35137515)
would not bother vm is a joke

lol dont say that!!! im all transfered and happy now! :)


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