WebHost Issues Rectified - Can No Longer Access Website On Network
 

Hi,

Not sure this is correct place to post this, and apologies, its a bit wordy.

Earlier today, I had an issue with my webhost service, which is now rectified. However since this has been rectified, I can no longer get to my website whilst on my home/virgin network,either wired or wi-fi. I can access all other websites. My website resolves outside of the home network, ie on mobile/tablet network.

I have done all the usual steps, clear cache/re-boot PC, reboot router all to no avail.

When attempting to go to the website I get a 'Connection Timed Out' response. Virgin search gives me the following:

'http://advancedsearch2.virginmedia.com/main?ParticipantID=jqlc435patgs4w79dx7g33u8otdryt3 5&FailedURI=http%3A%2F%2Fwww.peterboroughuk.weathe r-watch.com%2F&ailureMode=1&Implementation=&AddInTyp e=4&Version=pywr1.0&ClientLocation=uk'

The 'only' thing that changed was my host name and as i say, the site can be accessed fine and dandy outside of my home network.

Any one have any clues?

website is http://www.peterboroughweatherwatch.com and is hosted by 1and1 and i can ftp to my server as well with no problems.

Thanks in anticipation of any responses

regards

TrevP

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

No problem accessing from my Virgin Media broadband.
Here is your current site news as proof:



Sunday 2nd April: Issues with webhost from 9:15am today meant no live updates and no daily forecast update. Webhost issues now rectified, however still attempting another related issue,meaning there will be no forecast update today

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

Thanks for reply. Bizzare that I cannot get to the site whilst on my home network connection

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

Do yourself a favour, open the command line and do "nslookup www.peterboroughweatherwatch.com" without quotes.

Then do the same thing again, but instead do:

"nslookup www.peterboroughweatherwatch.com 8.8.8.8"

Compare both responses, they should be the same. If they're not, you have a DNS issue. At any point did you fiddle with your HOSTS file while trying to resolve it?

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

Hi Kushan,

Thanks for the reply.

No, I hadn't done anything with my host file. The issue appeared to have rectified itself by Monday morning, but lo and behold a similar issue reared it's ugly head again this morning. But this time even external access was having the same issue, in that www.peterboroughweatherwatch.com could not be reached, yet peterboroughweatherwatch was resolving.

Had a little play on my control panel on my hosting site.....didnt believe I had actually made any changes, but within several minutes...all now appears good.

I hadnt run those commands until afterwards and they both give back the same ip addresses. Whether they were before I sort of tinkered i will never know as i didn't check before.

Well lets hope it continues to play ball.

regards

TrevP

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

Glad you got it sorted.

As a rule of thumb, when it comes to issues in IT, it's generally nearly always DNS. And when you're absolutely sure it's not DNS, it's probably still DNS.

Here's a Haiku:

Re: WebHost Issues Rectified - Can No Longer Access Website On Network
 

Or it could be that his site's server has firewall'd him, same thing happens to me, but I'm able to login to WHM via mobile 4G and then remove my IP from the server's firewall block list.

If it is this issue, you may not be able to remove yourself from the block list if you're not a reseller/root user of server with access to system's firewall (usually accessed thru WHM).