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Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I've had an F5D7230-4 Belkin Wireless G router for some time which routed my STB 4MB connection without a problem.
Yesterday I had a modem installed so I could upgrade to the 10MB package. Ive read several threads on here and elsewhere but still cannot get the router to work. From what I have read, I will struggle to obtain a 10MB connection using this router anyway, but I currently can't get any connection at all. Modem-----PC works fine Modem-----Router------PC Internet Status = No Connection Connection type is Dynamic Have tried with cloned and uncloned MAC address (Virgin website states MAC address do NOT need to be cloned) Modem light & Internet Light on Router flash intermittently and irregularly. Presume while trying to connect. I have followed boot sequence, Modem-----Router------PC. No luck I have reset the Router. No Luck. I have restored Factory Settings on the Router. No Luck I have reinstalled the router. No Luck I can ping the router from the PC. I can switch the cable from the modem out of the router and into the ethernet port on the PC and I'm surfing within seconds without a reboot. Any ideas? Thanks in advance. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
clone the mac of the pc into the router.
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Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Quote:
Quote:
Didn't work :mad: |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Just a thought. the STB default LAN speed is 10Mb. The stand alone modem default is 100Mb. Possibly worth looking into.
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Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
have got virtully the same router - F5D7230UK4, and have no probs with it and my 10meg connection, only thing i had was that when installing the router the other day, was that when it was searching for the connection i had to reboot the modem in order for it to be seen, but other than that no probs.
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Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Tried everything suggested. still no joy.
Belkin are sending me out a new router. Fingers crossed. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I'm not sure but I'm sorry I have to cover these questions, ya never know.
1) Is the cat5 cable connecting your router to the modem a straight-through or a crossover cable? 2) In the status page, what are the exact values given for DNS address, default gateway, etc? (Referring to the external connection) 3) What is the exact model of your cable modem? 4) Does the router config page register a connection or no connection? 5) Do you have any screenshots? I have odd times with my equipment, but I'm sure I can find a solution for you. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I'm having exactly the same problems as in the first posting.
I have a new Vista PC and new 10MB cable modem and the above Belkin router. I can't get an internet connection. I've used the wizard to set up the router. I've set it up manually checking the configuration settings with Virgin. I've also tried with another Belkin router and a Netgear one too. It's always the same - no internet connection. I've tried numerous different configuration settings, all to no avail. I did notice in the security log on the router web page the following web log DHCP client: send discover - sent every 5 seconds followed by DHCP client: could not find DHCP daemon to get information The router web page does not report an IP address, so it looks to me like the ISP is not providing an IP address. It gets curiouser too. If I remove the router, then the internet connection is fine. This is true for dynamic IP and DNS resolution as well as static DNS using the IP addresses provided by Virgin. Like the original posting, everything was fine before my upgrade when I had an XP PC, and a 4MB connection through the STB and a working wireless network. So I tried swapping out the Vista PC for the XP PC, which according to Virgin 'should just work. However, I am now unable to get a direct connection to the internet at all from the XP PC. Virgin are now going to investigate, whereas before they were quite happy to say that the modem is ok. To reply to this thread, I've gone back to Vista PC directly connected to the internet which worked fine. Any ideas? TIA |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
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Still waiting for Belkin replacement. 12 days now. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
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ipconfig /all without router shows DHCP enabled : yes Autoconfig enabled : yes IP Address :80.*.***.* subent mask : 255.255.252.0 default gateway : 80.5.***.** DNS Servers : 194.168.4.100 & 194.168.8.100 NetBIOS over tcpip : disabled When router connected, status page shows http://www.flixtondancestudio.co.uk/router.jpg |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Hi ayjayoh21, XBrav,
Aj's screenshot looks very familiar... unfortunately. :-( I did manage to get a connection tonight, just once when I changed the cable between the router to the PC from a cat5E to a cat6. However I couldn't get to the Virgin homepage; I timed it out after waiting 5 minutes. I was unable to reproduce this when I recycled the cables. However, from what you say earlier, I can at least rule out Vista as a probable cause. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I am having a problem similar to this , I have the same router. Have contacted Belkin, I have the 2 meg service and the little blue cable modem.
Recently the router only has the power light on. I have to reset the router to get internet access back. This is happening every day multiple times. I don't know what is causing it. I am going to post my log file from the cable modem if that will help. (I don't need to restart the cable modem ever). First Time Last Time Counts Level ID Text Sat Apr 14 00:54:55 2007 Sat Apr 14 00:54:55 2007 32 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Tue Apr 10 15:44:41 2007 Tue Apr 10 15:44:41 2007 1 Warning(5) 68010300 DHCP RENEW WARNING - Field invalid in response Tue Apr 10 13:22:17 2007 Tue Apr 10 13:22:17 2007 30 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Time Not Established Time Not Established 2 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Wed Mar 21 13:05:17 2007 Wed Mar 21 13:05:17 2007 1 Critical(3) 84000200 SYNC Timing Synchronization failure - Failed to acquire FEC f... Wed Mar 21 10:05:54 2007 Wed Mar 21 10:05:54 2007 26 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Sun Mar 18 20:22:18 2007 Sun Mar 18 20:22:18 2007 21 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Thu Mar 15 15:09:07 2007 Thu Mar 15 15:09:07 2007 14 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Tue Mar 13 04:48:36 2007 Tue Mar 13 04:48:36 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Tue Mar 13 04:48:28 2007 Tue Mar 13 04:48:28 2007 8 Critical(3) 82000200 No Ranging Response received - T3 time-out Tue Mar 13 04:48:22 2007 Tue Mar 13 04:48:22 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Tue Mar 13 04:47:52 2007 Tue Mar 13 04:47:52 2007 1 Critical(3) 84000400 SYNC Timing Synchronization failure - Failed to receive MAC S... Mon Mar 12 21:25:20 2007 Mon Mar 12 21:25:20 2007 10 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Sat Mar 10 23:46:08 2007 Sat Mar 10 23:46:08 2007 26 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Wed Mar 07 14:48:31 2007 Wed Mar 07 14:48:31 2007 21 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Sat Mar 03 23:00:27 2007 Sat Mar 03 23:00:27 2007 33 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Wed Feb 28 03:01:44 2007 Wed Feb 28 03:01:44 2007 145 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Sat Feb 24 20:26:27 2007 Sat Feb 24 20:26:27 2007 48 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Thu Feb 22 09:49:16 2007 Thu Feb 22 09:49:16 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Thu Feb 22 09:49:07 2007 Thu Feb 22 09:49:07 2007 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted Thu Feb 22 09:49:07 2007 Thu Feb 22 09:49:07 2007 17 Critical(3) 82000200 No Ranging Response received - T3 time-out Thu Feb 22 09:48:57 2007 Thu Feb 22 09:48:57 2007 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted Thu Feb 22 09:48:57 2007 Thu Feb 22 09:48:57 2007 17 Critical(3) 82000200 No Ranging Response received - T3 time-out Thu Feb 22 09:45:47 2007 Thu Feb 22 09:45:47 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Thu Feb 22 09:21:08 2007 Thu Feb 22 09:21:08 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Thu Feb 22 09:20:56 2007 Thu Feb 22 09:20:56 2007 1 Critical(3) 82000300 Init RANGING Critical Ranging Request Retries exhausted Thu Feb 22 09:20:56 2007 Thu Feb 22 09:20:56 2007 17 Critical(3) 82000200 No Ranging Response received - T3 time-out Thu Feb 22 09:17:32 2007 Thu Feb 22 09:17:32 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Thu Feb 22 08:50:20 2007 Thu Feb 22 08:50:20 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Thu Feb 22 08:50:09 2007 Thu Feb 22 08:50:09 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Thu Feb 22 08:49:37 2007 Thu Feb 22 08:49:37 2007 16 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ... Thu Feb 22 08:41:03 2007 Thu Feb 22 08:41:03 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Downstream Lock : Locked Downstream Channel Id : 0 Downstream Frequency : 586750000 Hz Downstream Modulation : QAM64 Downstream Symbol Rate : 6952 Ksym/sec Downstream Interleave Depth : taps12Increment17 Downstream Receive Power Level : -7.2 dBmV Downstream SNR : 35.4 dB Upstream Lock : Locked Upstream Channel ID : 1 Upstream Frequency : 33584000 Hz Upstream Modulation : QPSK Upstream Symbol Rate : 2560 Ksym/sec Upstream transmit Power Level : 45.0 dBmV Upstream Mini-Slot Size : 2 Cable Modem Upstream Burst Req Init Maint Per Maint Short Data Long Data (1) (3) (4) (5) (6) Modulation Type QPSK QPSK QPSK QPSK QPSK Differential Encoding Off Off Off Off Off Preamble Length 64 128 128 72 80 Preamble Value Offset 184 128 128 176 168 FEC Error Correction (T) 0 5 5 4 9 FEC Codeword Information Bytes (k) 16 34 34 76 236 Scrambler Seed 338 338 338 338 338 Maximum Burst Size 0 0 0 12 0 Guard Time Size 8 48 48 8 8 Last Codeword Length Fixed Fixed Fixed Short Short Scrambler on/off On On On On On Network Access : Allowed Maximum Downstream Data Rate : 2048000 Maximum Upstream Data Rate : 200000 Maximum Upstream Channel Burst : 1600 Maximum Number of CPEs : 1 Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
This may be an obvious point, have you unplugged the modem from the power, waited 30 seconds, then plugged it back in when switching from the PC connected to the modem, to the Router connected to the modem?
If not, try it. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
right, the fact you have gone from than STB to the stand alone cable modem (NTL250) is usually a good thing.
the fact is, if your supplyed info and that screenshot is right , your cable modem IS conected to the router and given it the WAN IP so again that seems right, the problem must most likely be the IP your PC is useing, is the router DHCP server working and giving out the right IP for the lan. (edit: hmm just noticed the WAN on the picture is blank that is your problem so try the * below) your WAN has got a 80.**.**.** yes?, i seem to remember that IP range usually dedicated to STB's as all the stand alone cable modems iv seen get in the 82.*.*.* (wythenshawe, south manchester) range but its possible i suppose. the IP of the router says 192.168.2.1 yes? does the IP of the PC your using also have the 192.168.2.* range, i assume it does, or you couldnt connect to the router. does the router have a page were you can enter an IP or web url and ping a site?, if so ping something like www.ntlworld.com and you should get a response, that proves the router is working and getting a useable VM IP...., then in that case it seems it must be the lan part between the router and the computer, but its a puzzle as you can connect to the internal web server of the router already. you say the new NTL250 directly connected to the PC gives a valid IP and works, what IP range does it have then?, still the 80.*.*.* ?. if the router is not getting a ping even though its got what seems like a valid WAN IP , *while it shouldnt be needed , i usually like to temp clone the router MAC in the PC network card rather than the other way around, as then you will see if it works directly wired to the PC (with router removed)and then hopefully (dont forget to reset the PC card MAC back) when you reconnect the router to the NTL250 any NTL side setting will see the router MAC as it was just working with that MAC a minute ago (and that blank WAN address in picture should have a 82.* in there). ---------- Post added at 08:41 ---------- Previous post was at 08:04 ---------- Quote:
its the same if your wired or wirelessly connecting, eather DHCP client or fixed IP both ends. is your router status page got a valid WAN or is it blank as above?, you need that WAN address filled in or the router isnt talking to the VM modem. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Sorry a correction, when I lose internet connection and can't even access the router wirelessly.
It is the little modem light on the belkin router that is lit, and nothing else. Even the power light is off. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Yep. Done all that. :-(
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similar problems with routers too
Hello
It does look like there is something going on. We started having router problems related to DHCP. We could connect a pc directly, but the modem would not pick up the DHCP server - the LAN worked fine, just not the WAN. NTL/Virgin came out and said there was nothing wrong, it must be our router - although we did managed to get a cable modem out of them rather than having to go through the settop box all the time. We got a new router (SMC) - thought great it is working but within around 20 mins it stopped. We had to go in, turn off our router firewall and then release and renew the DHCP for the router then enable the firewall again. It will then be ok for a little while (less than an hour) then do exactly the same again. Yet it is fine when the pc connect straight in without the router. The message in the log file says... 04/14/2007 21:05:16 DHCP Client: Could not find DHCP daemon to get information It seems very strange that too routers have acted similarly - I am having doubts if our old one was really broken. The only hardware setting I could think it is would be some sort of time out - but I cannot see anything on the router. I think it is time for me to go back to Virgin to ask what is going on, in the meantime any suggestions appreciated. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
http://www.ntl-isp.ntl.com/ServiceStatus/
Dunno, but maybe some of the service status updates were causing the problems that we are having? |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Hello
My problem seems to have been fixed. I emailed Virgin, so they have either done something and not yet told me - or update the firmware for my router now seems to let me run the router firewall without the DHCP problems. Cheers |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I'm glad to hear that its now working for punkiouk.
However, it's still broken for me. :-( BTW, I emailed Virgin on April 14, but as yet, no reply. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
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Don't ask me why though! :confused: |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
New Router Arrived - exactly the same.
Nothing on the WAN side. Tearing my hair out It is obviously a communication issues between the modem & router. Anybody else got any ideas I could try. :mad: |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
like i said already , clone the routers MAC on the PC lan card , get that MAC working there as a direct connection , then plug your router back in and see if the WAN is now filled in on its internal web page and you can ping a site off the router.
dont forget to clear the PC lan card of the cloned routers MAC and reset everything after, it should then be fine...... this rebol script might be useful for telling you the current WAN/LAN http://www.cableforum.co.uk/board/34265059-post10.html |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
FIXED
Thanks for the advice popper. Couldn't work out how to clone the MAC address to the network card. But I've managed to fix it anyway. After trying 2 belkin routers and a linksys - with all 3 showing the same problems, I decided to try something else. My modem was in my living room - next to my tv, and my 'main' pc was in my dining room. 20 foot away. I decided to try a new cable. Don't know why as the internet was obviously working when connected directly to the pc. I plugged the cable into the router and away it went. I set up the linksys router in 2 minutes. Tried again with the Belkin router - success again. I tried the cable installed by ntl again - nothing. So, my orignal config was modem . . . . .network cable . . . . . socket . . . . . network cable. . . . . . pc - which worked I then tried to include a router modem . . . . .network cable. . . . . socket . . . . . network cable . . . . . . router . . . . . network cable. . . . .pc - which didnt work. I know have modem . . . . .network cable . . . . . . router . . . . . network cable . . . . .pc I removed the old cable & RJ45 socket - hey presto, everything working. I haven't got a clue why. But I reconfigured other desk top & 3 laptops for new network without a problem. My daughter was complaining of continual 'sign outs' on msn last night on both a wired & wireless pc. Downloads kept stopping (Anti virus / Windows updates) for me so there is still a problem with the connection dropping, but I think this is more likely to be a Viring issue. At least I hope it is. |
Thanks again to all who helped.
Still getting frequent disconnects. Router or Virgin ? That is the question. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I've recently purchased the above router as my excellent Linksys WRT54G died :(
I had it setup and working in around 10 minutes though the supposedely "Easy Setup Wizard" thingy didn't work for me so I setup it up manually just by entering the routers IP address in my browser. I did have tp reboot my modem and router a few times though for everything to work properly. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I have been having problems with my
Belkin F5d7230-4 - NTL / Virgin Media Cable Modem for some time now. regularly it would fail with just modem and power LED on. I have replaced it with a LinkSys WRT54GS wireless router witha speed boost feature. After a while i managed to configure it OK and it works brilliantly - and faster than the Bellkin -- Best of only £39 refurbished from Amazon |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
A GS.... You should have got a GL. If your GS is version 4 or above then it's only got 2 MB memory so you can't flash with third party firmware like DD-WRT.
My GL is quite fast, they're cheaper and more powerful. Way better than the F5D-7230-4 which I still haven't decided what to do with. Might put it downstairs and use it to extend the network coverage. |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
At the moment i've got an old Linksys router that i have to reset 7 or 8 times a day to keep the my pc online. Anyway i'm just looking at ebay for a new router and thought about bidding on one like ours (F5D7230uk4). Hope they aren't as bad the one i'm using at the moment.
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Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Well I had a RMA replacement from v4(firmware 6.0.0.21) to v7 on the Belkin router, and it is now working properly. Looks like they changed the pcb inside, it is now running off 9V DC as opposed to 4.5V DC
Don't know what they did but I'm happy, the router no longer crashed like the old one with just the modem light lit. (power light off). |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Thanks for your inputs It seems that wireless networking is not an exact science. Having changed to LinkSys WRT54GS (L) all OK for now. Still have the old belkin to dispose of bit loathe to bin it just yet
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Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
I have ntl250 cable modam i need new softwere
plecesehelp me |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
Hi - Installed this modem fine - It was assigned its ip number Etc. Now the fun began. When connecting to the internet the only page that would come up was Virgin Media registration page stating that i had to activate my account with them. I have had the account for over a year and its been fine with just the modem and RJ45 cable. So - Anyone have any ideas as to why its asking for registration again.
Virgin say the router is not compatible with their modem and suggest they send me one out ... |
Re: Belkin F5d7230-4 - NTL / Virgin Media Cable Modem
turn the modem and router off, wait 30 seconds, turn the modem on, wait for all lights to become steady, then turn the router on.
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