Re: TiVo
 

Can i ask how it will work for Paying for the box?

Does it get added to bill or do you pay for it when they ring up for install date?

Re: TiVo
 

Generally they just add it to the bill

Re: TiVo
 

Nice blog

Re: Tivo
 

It has been launched, but all customers can do at the moment is register their interest. Installs will not take place until the new year, so at best all you can hope for is a call in response to your registered interest.

Re: TiVo
 

I believe it's what they call a "soft launch", with a strictly limited number of Tivo boxes going out so they can do a last minute large scale test of the boxes, the software and any headend hardware/software needed.

After all, they can test in the lab as much as they want, they'll never get quite the same results they do when they let 100s of users on to the system. I'm sure any system admins or developers on this board will know exactly what I mean..

Re: TiVo
 

Exactly what it is , the limited "staff" rollout mentioned elsewhere being basically a walled customer pilot if you want to look at it in layman's terms. They are literally the very first people having it installed.

Re: TiVo
 

Stuart, do you think there will be any installs for customers this side of 2011?

Re: TiVo
 

As per the above comment, there are unlikely to be any customer installs this side of the new year, as those on the initial internal staff "trial" are still to even have theirs installed and its been documented on the forums that this wont be happening till the middle of this month, making any general installs this side of Xmas very unlikely.

Re: TiVo
 

I don't know any more than you about it, but from past experience, VM don't roll out new products or services in December, even if they are fully tested. The reasoning behind this is simple. A lot of people take time off for various reasons around xmas (xmas shopping, xmas parties, suspicious sickness and holidays), so if something goes badly wrong with the system upon introduction, VM may not have enough staff in to cope..

Re: TiVo
 

Yeah it seems like an odd time to roll out, even to staff. Thanks Stuart.

Re: TiVo
 

Will Tivo have a better EPG update procedure? eg will it automatically adjust if say football goes over the alotted time?

Re: TiVo
 

Anyone know if it will have the 'timebar' at the bottom of the screen and if it will be possible to move a pointer to where you want to watch from same as the original UK tivos. This of course for recorded material plus what's in the buffer?

Re: TiVo
 

This staff thing isn't a trial they are paying for the service so its not a trial. Trials are already started and in progress. I don't think they will get installs for general customers started till the new year though.

---------- Post added at 15:34 ---------- Previous post was at 15:33 ----------

As I understand that is they way its meant to work.

---------- Post added at 15:35 ---------- Previous post was at 15:34 ----------

When you are watching a recording or on demand programme or rewinding live tv there is a time bar that shows where in the program you are just like the current TiVo service in America.

Re: TiVo
 

I hope it is the case that it does update if programmes overrun. This is an advantage other platforms have over VM. I think with those systems the broadcasters are actually able to input changes themselves. To be honest it doesn't happen very often but if VM are going to have an all singing all dancing epg and software they don't want any features of it to be bettered by their competitors.

Re: TiVo
 

Thanks. :)