Re: Virgin Media V6 - Powered by TiVo(new STB)
Well now I've had time to play with the box, been busy!
First bug is that Netflix doesn't currently work on V6 box, apparently due to be fixed (new code written) by 09/11/16 |
Re: Virgin Media V6 - Powered by TiVo(new STB)
And whats the extra cost for this box
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Re: Virgin Media V6 - Powered by TiVo(new STB)
A quick search on Twitter for 'Virgin V6' and I found this tweet...
https://twitter.com/qasimsaleem321/s...14244549558272 |
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The only reference that i've made to "legal action" is if VM refuse to pick up my equipment and then charge me for it. Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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- The NHS coping this winter, - England's batting resistance against Indian spinners next week - Donald Trump bring peace an harmony to the world - VM producing a decent TV box And many other things, but must sign off as Matron is doing lock up soon.... |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Ifthey bow to your demands then they would have to do so for others all customers are giv3n the same returns pack when leaving Relative got installed yesterday but just got the current TiVo |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I doubt an old slow TiVo has any market value, but that's beside the point. If I end up staying (it's looking promising so far), do you know if the courier will pick up the old box when they deliver the new one? Whether I stay or leave, the old box will need to be picked up and taken back. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Put it in the bag and get a friend or family member to take it to one of the many collect+ locations.
Unless you are totally house bound then VM don't need to make any changes to their equipment collection process. The courier wouldn't collect it as that isn't what he will be asked to do. It may be old but VM still have value in it as it will be recycled for new customers. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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If this isn't sorted out soon, they will be too late and the cancellations will begin. If correct, it beggars belief that these useless boxes will be palmed off on new customers. I'm not blaming any new customers for this, but it also beggars belief that customers of many years are expected to put up with the old TiVo, whilst some new customers are getting a new one! I suppose it's down to them putting their own convenience before that of their customers ie an installer would probably have to attend anyway. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Or it could be that VM doesn't have 2m (roughly) set top boxes and the man power to swap them all out in one hit?
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Sounds like you`re trying to hold them to ransom and saying give me one of the new boxes or I`m going. Good job I dont work in customer services for vm I`d just say bye bye
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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They are advertising the new V6 from 30 November, and no-one has the right to take possession of one until VM make it generally available. So I guess you will be leaving, then... |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I don't see why customers should be subject to the whims of somebody in a call centre; shareholders and Directors deserve better than this. CS did did exactly as you say, which is why the matter has been escalated. However, to be fair, I received a phone call last week to apologise and most matters of discontent have now been resolved to mutual satisfaction. Quote:
If other people are prepared to pay a premium price for a sub standard product, that is entirely their business, but after about six months I will no longer tolerate it, nor the cheek of a price rise on top! Quote:
Nobody has a "right" to have a box in any circumstances and nobody has ever suggested otherwise, but if they don't provide one the various contracts will be allowed to expire and not renewed. They are free to choose either option. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Sometimes it's just better to let a customer leave.
Cheers Grim |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Some people wouldn't last five minutes in business.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
http://www.virginmedia.com/shop/camp...-v6-about.html
just come across this page dont know if its been posted elsewhere on here http://www.virginmedia.com/shop/camp...soon-faqs.html |
Re: Virgin Media V6 - Powered by TiVo(new STB)
in the small print the cost for a v6 box not to bad
Installation: An engineer installation fee applies (starting from £40 for standard install). Activation Fee: There is an activation fee of £14.99. |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
also there is a activation fee too so it 55 pound all together. if the cost is at 55 pound for a v6 box then i would go for it. the only problem for me is that my 4k tv has netflix and youtube already.hopefully virgin get BT sport 4k.sky sport 4k or some vod content from sky or some other network.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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VM should provide good customer service & quality products (or pandering as you call it) to every customer- me included. Let's move on now please. Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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We should be getting Amazon as well later this week, and there are other apps coming too, hopefully. I am disappointed that there is no confirmation of a 2TB box. I really need more recording space! ---------- Post added at 08:06 ---------- Previous post was at 08:03 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
There also didn't seem to be any mention of an additional monthly cost for the V6 like the Tivo had over the V+ box.
Maybe that will be revealed on the 30th? Or maybe one of you guys have spotted it already? |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your Player TV, Mix TV, Fun TV or Full House TV package’). Content available to view depends on your TV package. TiVo box remains property of Virgin Media.
Taken from page in link from the small print. However that small print does refer to recording 3 shows while watching a forth and still mentions the 500gig tivo so these could be the terms regarding the current Tivo not the v6 so may not be fully updated yet |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Unless Virgin were to get some 4K content like BT sport or other channels I have no reason to get the new box my TV already has Netflix and Youtube in 4K
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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I would like it just for speed and the 6 tuners. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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At the time of writing, 30 films are available in UHD to anyone with a Sky Cinema subscription. These are: Amistad, Angels & Demons, Annie, Captive, Chappie, Everest, Forrest Gump, Fury, The Godfather, The Godfather Part II, Groundhog Day, The Guns Of Navarone, Lawrence of Arabia, The Martian, Mission Impossible: Rogue Nation, No Good Deed, The Patriot, Mall Cop 2, Pixels, Project Almanac, Scouts Guide to the Zombie Apocalypse, Spectre, Spider-Man 2, Spider-Man 3, The Spongebob Movie, Talladega Nights, Terminator Genisys, Think Like A Man Too, Top Five and The Wedding Ringer They may not have a dedicated channel, but they have a dedicated service...you are trying to pick things apart when you know what OB means. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I'm not trying to pick anything apart they do not have any UHD channels. A few events a week doesn't make it a channel. You've said it On Demand with several UHD sporting events a week.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
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You know, I know, OB knows and everyone else on here knows there are no Sky UHD channels. But when OB uses the phrase "Premium UHD channels", I took it to mean the 4K football and 4K movies that only sky customers would have exclusive access too. You just tried to make a smart ass comment to make it look like you know everything :mad::td: |
Re: Virgin Media V6 - Powered by TiVo(new STB)
No smart ass comment at all , simply confirmed to him there are no UHD channels. Simple really.
I'm not arguing yeah right your last paragraph says otherwise , since when has it become a crime to deal in facts on a forum ? Just because you know there's no UHD channels don't assume everyone does. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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I do understand that confusion, so no criticism from me. However, you do assume that there will not ever be a Sky Cinema UHD or a Sky Sports UHD. I dare say there will be! |
Re: Virgin Media V6 - Powered by TiVo(new STB)
So if i'm reading this right the new box doesn't offer anything more in the way of 4K content than an Amazon Fire TV 4K does? I really hope they have scrapped the idea of having a monthly cost then as it seems to me we'd be paying that fee (for the time being at least) solely for the privilege of running the UI at a decent speed instead of brokenly slow on the Tivo.
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Had a phone call this morning and i'm pleased to say that VM have been very accommodating in all areas. |
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UHD is very costly to broadcast hence why early doors it's On Demand and selected football. |
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Netflix, Youtube, BBC iplayer, 5OD etc |
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However, whether they do or not, this enables you to watch all these on demand services from one box. If Virgin add a good quantity of streaming services on their new V6, the need for all these boxes to get maximum TV choice will be unnecessary. Not only do multiple boxes clutter up your lounge but it can work out quite expensive. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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If it doesn't have a monthly fee then great, none of this matters and i'd be happy to replace my tivo with one, but if you are trying to convince me that £10 a month (or however much) is better than paying £70 for a tiny box that can do all that anyway you are wasting your time. In a years time if Virgin has exclusive 4K content then that would be a different matter, but right now they don't. |
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By the way, what 'tiny box' are you referring to? With Now TV on it? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I've seen a few posts asking whether the V6 needs the superhub 3 to work but I haven't seen anyone confirm this - can anyone who has had one installed confirm this?
I currently have the superhub 2, does anyone know whether VM will update this automatically to SH3 if I get a V6 or will I have to pay to have it upgraded? (Assuming it is required for the V6 to work!). |
Re: Virgin Media V6 - Powered by TiVo(new STB)
I doubt you will need a Hub 3.0 as it is likely that the V6 can be used with other broadband suppliers product.
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I've just called faults as every recording is corrupt now and the agent checked and confirmed the drive had many bad sectors. I'm booked in for a replacement on Friday but pretty certain it'll be another TiVo.
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Unless you are totally housebound or so severely disabled you physically can't take a box out of the house I doubt there would be any court case. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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It was a non issue anyway as VM had agreed to collect my box, but I'm staying now in any case. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
The V6 will work with the shub2 as a minimum. If you want a V6 and have a shub1 you will be upgraded to a shub3.
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I'm guessing the one you have, a Roku stick, costing ATM £27. |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I actually thought you could have it on the AFTV but turns out you can't.
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There is a way to load Now TV onto the AFTV, but it is the phone app and thus low quality. Given that a Now TV box is fifteen quid, I don't get what the fuss is about. it is also available via LG bluray players. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
http://community.virginmedia.com/t5/...d/td-p/3251600
New board regarding the V6 on the Virgin community. We're currently running a technical pilot which is why some of you very lucky people will have one installed at the moment. http://community.virginmedia.com/t5/...p/Virgin_TV_V6 |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
yep theyre not giving much away are they. The questions and comments from those who have one though are snippets of information but not a lot granted.
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What source are you using for the 'bit' aspect of the bit faster comment? Are you guessing, moaning for the sake of it, or actually have evidence? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
Well, what we do know is that the new box has more tuners (6 altogether is likely); it is much more responsive; the basic box will be 1TB (but there may be another available at 2 TB); it is UHD ready. We may or may not have a new UI.
That alone is pretty exciting to me and I can't wait to hear about all the other features. |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
The latest version of the iOS TV Anywhere app allows you to watch recordings from My Shows for V6 and to download one to the iPad or iPhone for offline viewing.
This can be done on V6 because V6 uses your home network whereas TiVo had only its own 10Mb internet connection with its feeble upload capability. |
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I have nothing to cancel as I get Now TV free from another service provider. |
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I'm really at a loss to understand why people want huge disks.
Even my elderly TiVo has a 1TB disk and, with only paltry MPEG2 encoding, it can store 120 hours of HD programs. If, and I don't, have it full, when could I ever get round to watching all that material? Never and I'm retired and don't have to go to work 8 hours a day. Why do people want to archive loads of material that they'll never, ever get round to watching? |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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1. When there are 4 people in a house who all like to record and watch different things 2. Storing stuff up to watch an entire series at once over a weekend - multiple series 3. How much space will UHD take |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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a) available on demand in the first place. b) available on demand for a sufficient length of time for most people. |
Re: Virgin Media V6 - Powered by TiVo(new STB)
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My hard drive is almost full, with a good number of dramas, entertainment, science and history programmes, all in SD. I do not archive them. Once watched, they are deleted. A 2TB box is essential for me so that I can record most of my programmes in HD. ---------- Post added at 11:53 ---------- Previous post was at 11:51 ---------- Quote:
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Most catchup is 30 days isn't it ?
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People watch TV in different ways. Netflix, in particular has changed the way people consume TV; i.e. via watching whole seasons/series consecutively. Given that, especially at this time of year, when many new series/seasons start, which takes a lot of disc space if you are keeping each of them to watch from beginning to end. Many people want more disc space for the above reasons. Just because it doesn't suit your viewing habits, doesn't make it invalid for the many other users who's viewing habits do fit that model and therefore require more space. Quote:
Again, another reason for more disc space; who want's to sit through 'on demand' with enforced, adds that you can't skip, just because you don't have enough space to record them? |
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