Scrubbs
01-03-2004, 11:13
Got a letter from "Neil Hartwell" saying I owe them £45, ring this number
so... I ring the number quoting the account number
"I'm sorry I don't recognise that account I'll put you through to someone else"
Me, "Ok"
next person "I'm sorry I don't recognise that account I'll put you through to someone else"
Me " err hang on..what..
next person "I'm sorry I don't recognise that account I'll put you through to someone else"
Me " WHOA... ALL STOP...I would like to speak to Neil Hartwell"
"who?"
"The person who wrote the letter"
"Don't know him"
"well...can you access my accounts?
"OK whats your post code?"
So this goes on for some time till eventually we come to the conclusion that he (Glyn) doesn't know what the account is or what the £45 is for
The only clue I have got is I changed from the full package of tv to sport and documentrys
anyone throw some light on the subject please?
so... I ring the number quoting the account number
"I'm sorry I don't recognise that account I'll put you through to someone else"
Me, "Ok"
next person "I'm sorry I don't recognise that account I'll put you through to someone else"
Me " err hang on..what..
next person "I'm sorry I don't recognise that account I'll put you through to someone else"
Me " WHOA... ALL STOP...I would like to speak to Neil Hartwell"
"who?"
"The person who wrote the letter"
"Don't know him"
"well...can you access my accounts?
"OK whats your post code?"
So this goes on for some time till eventually we come to the conclusion that he (Glyn) doesn't know what the account is or what the £45 is for
The only clue I have got is I changed from the full package of tv to sport and documentrys
anyone throw some light on the subject please?