ntl success

[testcard]

I have had a success with ntl: instant and no questions. Objective achieved.

This was to close my account to tv,phone,bb after 5 plus years.

Stunned.

[Mick]

I thought they would of at least asked you why? after being a customer with them for such a long time. :erm:

[testcard]

Me too, helpful about DD and refunds.

I spent over grand a year

Sky offering £10 install on a £19.50 Family Pack

[rodd]

I expect that they were tired of being told why customers were leaving, having been told so often before, and knowing the company they worked for.

Still, a bit surprising they didn't go through the motions.

Nevertheless, it can be chalked up, as an ntl success.....of a customer leaving.

Well done ntl.

[Russ]

So that's one thing NTL can do properly....ensure customers can leave!