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View Full Version : If I upgrade to 10mb will I be charged now?

Toilet-Duck
06-09-2006, 22:18
Hi,

Im currently on the 4mb package however Im wanting to upgrade to 10mb if I upgraded now online via their site when will I actually be put on 10mb? Also when will I be charged 10mb?

Will I be put on 10mb almost instant and then pay the £34.99 at the next billing date (which is due on 1 Oct)?

Cheers!
SnoopZ
06-09-2006, 22:29
Hi,

Im currently on the 4mb package however Im wanting to upgrade to 10mb if I upgraded now online via their site when will I actually be put on 10mb? Also when will I be charged 10mb?

Will I be put on 10mb almost instant and then pay the £34.99 at the next billing date (which is due on 1 Oct)?

Cheers!

If you have a modem you should be on it pretty much instantly after a modem reboot. Your bill will be adjusted from today's date if you do it today.
Toilet-Duck
06-09-2006, 22:34
If you have a modem you should be on it pretty much instantly after a modem reboot. Your bill will be adjusted from today's date if you do it today.

So does that mean if I change it today it charges my direct debit today (the £34.99 now) and changes it so it takes the amount on the 6th of every month now, even though I just paid 5 days ago? :confused:
SnoopZ
06-09-2006, 22:36
No it means your bill will be adjusted, so for example you will pay 5days of £24.99 and the rest will be part of £34.99 and then the month after it'll just be £34.99 instead of £24.99.

Basically the bill for this month will be a little less than £34.99. Thats if Ntl don't cock it up.
Toilet-Duck
07-09-2006, 01:50
No it means your bill will be adjusted, so for example you will pay 5days of £24.99 and the rest will be part of £34.99 and then the month after it'll just be £34.99 instead of £24.99.

Basically the bill for this month will be a little less than £34.99. Thats if Ntl don't cock it up.

Thanks for your help upgraded and it went stright to 10mb after the reboot :tu:.
SnoopZ
07-09-2006, 11:01
Thanks for your help upgraded and it went stright to 10mb after the reboot :tu:.

Hope you get a good speed. :)
Graham M
07-09-2006, 11:04
Pro-rata is the phrase you're looking for :)
SnoopZ
07-09-2006, 11:26
Pro-rata is the phrase you're looking for :)

Thanks, i knew there was a better way of describing it.