Do NTL service techs work on Bank Holiday Monday?

[budwieser]

Hi All,
Just had to call Faults because of my Terayon 210 Terajet which keeps dropping the connection and spoke to a really nice guy called kristian(spelling) and he`s booked me a service call for this coming Monday,a Bank Holiday! Do service techs work on a bank holiday?
According to Kristian they do, is this right?
Cheers for any comments.
Bud.

[martyoo7]

HI,IM AN NTL SERVICE TECH ON TEESSIDE AND WE ARE PUTTING 75% COVER IN ON BANK HOL MONDAY.ARE YOU IN TEESSIDE? AS WE ARE GETTING TROUBLES WITH TERAYON MODEMS DUE TO UPGRADES IN SERVICE ETC
LET ME KNOW

[Nedkelly]

:) yes we work on bank holiday 8 til 4 only

[budwieser]

Hi Martyoo7, no, I`m not in Teeside but thanks anyway, I`m in Cambridge.
Nedkelly, Thank you all for coming out to us in our Hour of need on a Bank Holiday.:)
May you all have a Great day off when you do get Home.:tu:

[SnoopZ]

Hi Martyoo7, no, I`m not in Teeside but thanks anyway, I`m in Cambridge.
Nedkelly, Thank you all for coming out to us in our Hour of need on a Bank Holiday.:)
May you all have a Great day off when you do get Home.:tu:

You may finely get that NTL:250 now mate. :)

[budwieser]

You may finely get that NTL:250 now mate. :)

That would be good Mate!:)

[budwieser]

Hi Guy`s and Girls............
Just a quick update. A really nice bloke came today and upgraded me from the old Terajet 210 to a 250 sacm and there is a god!:) :angel:
Back up to 9.51 mbps on the speedtest! Thank you NTL , The last 4 months of waiting were worthwhile.
Thank you also to Kristian in customer services.:tu:

[SnoopZ]

Hi Guy`s and Girls............
Just a quick update. A really nice bloke came today and upgraded me from the old Terajet 210 to a 250 sacm and there is a god!:) :angel:
Back up to 9.51 mbps on the speedtest! Thank you NTL , The last 4 months of waiting were worthwhile.
Thank you also to Kristian in customer services.:tu:

Nice one! let the downloads begin..... ;)