MontyMole
05-08-2006, 14:42
This weekend my gran is moving house and she cant get NTL in her new place. She is moving from one set of wardended accommodation to another and has little choice in the matter.
She would have liked to stay with NTL, she only wanted some of the channels Living, UKTVGold along with ITV2 etc and was happy on the select pach which cost her around £16 per month including phone.
Her new place has a communal satellite disk and her only option is Sky and BT. So to get the channels she wants and a phone line she will have to spend around £25 per month.
Plus with NTL she has had very few problems and when she did have a fault they sent round an engineer and the box was switched within 48 hours.
She worries that with Sky, if something goes wrong after the first 12 months she will have to pay out for a call out.
So NTL are loosing a customer who like them through no fault of theirs. Shame really.
She would have liked to stay with NTL, she only wanted some of the channels Living, UKTVGold along with ITV2 etc and was happy on the select pach which cost her around £16 per month including phone.
Her new place has a communal satellite disk and her only option is Sky and BT. So to get the channels she wants and a phone line she will have to spend around £25 per month.
Plus with NTL she has had very few problems and when she did have a fault they sent round an engineer and the box was switched within 48 hours.
She worries that with Sky, if something goes wrong after the first 12 months she will have to pay out for a call out.
So NTL are loosing a customer who like them through no fault of theirs. Shame really.