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rogeralpine
26-07-2006, 12:29
Speed check outside of Newsgroup d/l shows 8500Kb/s which is what I'd expect, but Giganews is only getting 30KB/s ish - been up and down, nothing over 200KB/s - any ideas on this one folks??


....btw, I'm in Warrington WA4
James Henry
26-07-2006, 12:52
Hi mate, have you tried Giganews' own tools to see what they say?

Their speedtest and reverse traceroute tools?

http://www.giganews.com/performance.html
rogeralpine
26-07-2006, 13:00
This is what I get;

https://www.cableforum.co.uk/images/local/2006/07/1.jpg
topaz
27-07-2006, 10:24
im in warrington and getting the same thru giganews and also slow speeds thru ntl's news server. i'm on 10 meg.

i think the ports throttled as torrents are still ok, just news affected.
rogeralpine
27-07-2006, 11:00
Just spent half-an hour on the phone to NTL tech support - upshot there is no problem their end, so they say.

I even signed up with a new news provider - so different set of servers - still got the same problem. Hence the chance of two news providers going down are basically nil. adsl guide speed report looks ok and d/l outside of news (don't use torrents) seems fine. So yes, it's looks like it's news that's affected although NTL stated there wasn't a known problem here!

So, where do we go from here?
topaz
27-07-2006, 11:22
it did this last week, then righted itself

do you know your amount downloaded from giganews this month?
rogeralpine
27-07-2006, 11:45
it did this last week, then righted itself

do you know your amount downloaded from giganews this month?

....lots - but not as much as most of my previous months. NTL have told me there isn't a problem with my Newsgroup access - presume if the fair use policy was being implemented they'd be able to tell me?

I can expect the odd problem, but we're at 36 hours now and it's never, ever been this slow.

To be honest if Giganews say there defo isn't a problem their end and NTL say the same, I've really nowhere to go with this - how long do I wait just to see if it rights itself? I can't justify paying for a service that doesn't work properly.

---------- Post added at 11:45 ---------- Previous post was at 11:43 ----------

..btw are you still having probs Topaz?
topaz
27-07-2006, 11:57
yes still having probs, i switched to torrents till it fixes itsself. i had engineer out last week, he muttered that i should switch from 10 to 4 as 4 will be going to 10 at some point.

its deffo not giganews as i use a ntl newsserver as well which gets faster speeds than giganews but doesnt have everything i want.

i'll call my mate tonight in warrington as he uses giganews too (not as much as me!) to see if his has been affected.

i think its port throttling due to overuse.
rogeralpine
27-07-2006, 12:13
i think its port throttling due to overuse.

...and who within NTL can let me know if this is the case because at the moment I've been told there shouldn't be any problems?
topaz
27-07-2006, 12:17
thats just me jumping to conclusions, i have been hammering mine recently though
SegaMark
28-07-2006, 00:00
I've got problems too, Astraweb is topping at 30k/sec today and webpage browsing is quite slow.

:(
topaz
28-07-2006, 09:55
back to full speed

1052.7 kbp/s
rogeralpine
28-07-2006, 11:02
:tu: Yep - back as well - thankfully!! Wonder why there was such a prolonged problem?
topaz
28-07-2006, 12:20
no idea mate, gimme your msn and ill msg you if it does it again
rogeralpine
28-07-2006, 13:54
no idea mate, gimme your msn and ill msg you if it does it again

...don't think I'm on MSn - never have it on anyway! :p: Mail me at my user name at hotmail.com

Cheers
Tiger33
31-07-2006, 20:09
:-( im now having problems with giganews and ntl :-(
i thought it was a problem with my newsleecher program so ive uninstlaled and reinstalled but still the same problem

p.s how long should the test take at giganews to run ? http://www.giganews.com/performance.html
eggcup_1999
04-08-2006, 13:55
Its proxies that are the problem, i changed mine now they go full speed.
Enuff
04-08-2006, 14:29
:-( im now having problems with giganews and ntl :-(
i thought it was a problem with my newsleecher program so ive uninstlaled and reinstalled but still the same problem

p.s how long should the test take at giganews to run ? http://www.giganews.com/performance.html
took 2.8s here
Druchii
04-08-2006, 21:47
38.7s here :S
Rik
04-08-2006, 22:52
Its proxies that are the problem, i changed mine now they go full speed.

Please correct me if im wrong but NNTP doesnt use Proxy Servers does it?
Bill C
04-08-2006, 22:54
Its proxies that are the problem, i changed mine now they go full speed.
Please correct me if im wrong but NNTP doesnt use Proxy Servers does it?


No it does not
eggcup_1999
04-08-2006, 23:47
well when im on my assigned proxy http://www.giganews.com/performance.html, goes about 10k a sec and when i change it to another one it goes 4000kb/s, so...........................
Rik
05-08-2006, 10:16
well when im on my assigned proxy http://www.giganews.com/performance.html, goes about 10k a sec and when i change it to another one it goes 4000kb/s, so...........................

Ahh im with you now, that is just the performance and tracert via HTTP.

I was under the impression that when you connect using your Newsreader that changing the proxy affected your speed.
Graham M
05-08-2006, 11:23
Took 3.6secs here and measured my speed to the server at just over 4000kbps, nice! :D