View Full Version : RE: slow speeds as of 16th July
Just wondered, after browsing a few of the recent threads about slow web browsing and downloads recently. I thought it might be nice If you could post here your cable modem make,connection speed, your locality and if your service is Good/Bad.
Hopefully we may find a pattern, as long as it's not "everywhere is bad" :S
For me
Modem : Terrayon TJ210
Connection Speed :4Meg
Area : Humberside
Connection : Bad
AlanYork
16-07-2006, 23:32
Modem: Samsung silver one (sorry, I'm not a techie)
Connection Speed: 4 meg
Area: York
Connection Speed: Very bad
Is this NTL only? If not...
Telewest
Modem: Motorola Surfboard 5101e
Connection Speed: 4Mb
Area: Doncaster UBR2
Connection: Excellent.
Modem : Ambit
Connection Speed :1 meg
Area : Cambridge
Connection : Excellent (although for the past month there have been several very bad evenings)
Modem: Samsung (TV \ I-Net box)
Area: Ellesmere Port
Service: 1Mb
--------------------------------
Bandwidth Place Test Result
Communications: 121.1kbps
Storage: 14.8kbps
modem = ambit blue one lol
speedc = 4mb
current = 0.16mb
location = grimsby
modem = surfboard 4100
speedc = 4mb
current = 0.46mb
location = lincoln
nemesis01
17-07-2006, 08:05
Modem - Ambit 250
Speed - 10MB
Current Speed - 0.42 Mbps
Location - Scunthorpe
Connection - Very very bad sadly.:(
Also when I ran the speed test it took well over a minute for the results to come through.:(
According to the service status page they are doing quite a bit of maintenance this week. Probably something to do with it.
Modem - Ambit 250
Speed - 10MB
Location - Glasgow
Connection - Excellent
Mon, 17 Jul 2006 09:25:11 GMT
1st 512K took 469 ms = 1091.7 KB/sec, approx 8996 Kbps, 8.79 Mbps
2nd 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
3rd 512K took 453 ms = 1130.2 KB/sec, approx 9313 Kbps, 9.09 Mbps
4th 512K took 657 ms = 779.3 KB/sec, approx 6421 Kbps, 6.27 Mbps
Overall Average Speed = approx 8362 Kbps, 8.16 Mbps
cjconline
17-07-2006, 11:12
Location: Newark, Nottinghamshire
Modem: NTL 250
Speed: 10MB
Current Speed: 0.32MB
Modem - Ambit 250
Connection Speed - 10MB
Area - Grimsby
Connection - Very Bad
Modem - NTL 100
Connection Speed - 4MB
Area - Scunthorpe
Connection - 0.14 Mbps
I'd say that was slightly low :D
Modem : Motorola Surfboard 4100
Connection Speed :10Meg
Area : Nottingham
Connection : Atrocious
Speed : 71.9Kbs Down, 482 Kbs Up (Told you it was atrocious!)
jeffcrouch
17-07-2006, 12:04
Modem : Motorola Surfboard 4100
Connection Speed :10Meg
Area : Nottingham
Connection : Atrocious
Speed : so bloody slow i can't even run a speedtest.
wonky-monkey
17-07-2006, 12:08
Leeds based 10Mb (normally get 9+ fairly consistently)
Been seeing this since yesterday (tried calling NTL support but the engineer on the other end of the 'phone couldn't get his head around the fact that the problem might be on the NTL network, not with my PC)
My traceroute [v0.71]
gorilla.:monkey:net (0.0.0.0) Mon Jul 17 11:39:55 2006
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss%
1. cpc4-leed10-0-0-cust787.leed.cable.ntl. 0.0%
2. 10.231.204.1 0.0%
3. leed-t2cam1-a-ge916.inet.ntl.com 0.0%
4. leed-t2core-a-ge-wan62.inet.ntl.com 0.0%
5. lee-bb-a-so-120-0.inet.ntl.com 0.0%
6. leic-t2core-a-so-000-0.inet.ntl.com 0.0%
7. leic-t2core-b-so-100-0.inet.ntl.com 0.0%
8. nth-bb-b-so-230-0.inet.ntl.com 23.1%
9. nth-bb-a-so-400-0.inet.ntl.com 29.3%
10. gfd-bb-b-so-400-0.inet.ntl.com 30.8%
11. redb-ic-1-as0-0.inet.ntl.com 23.9%
12. 212.58.238.189 0.0%
13. 212.58.238.133 0.0%
14. www54.thdo.bbc.co.uk 23.1%
(test run with "Matt's Traceroute" - mtr for linux)
wonder how long it'll take them to work out there's a dirty great hole in the middle of their network, eating 25% of their traffic...
(did ask if there was a mailbox I could send this to that would pick it up and know what to do with it - there was a short silence on the other end of the line :) - well at least he didn't lie to me :D)
Modem: Surfboard 4100
Speed 10 meg (allegedly)
Area :Grimsby
Connection Bloody Diabolical
Speed : whats the point finding out havent got all day
rossco555
17-07-2006, 12:16
Hi all....
For me
Modem : Ambit 100 Home
Connection Speed :4Meg
Area : Burntwood (Staffs)
Connection : Around 3.5 Meg (Better now I've junked ZoneAlarm which was taking up around 1.5 meg!) Use Sygate home which works without the loss of bandwidth.
Rossco555
Modem : NTL250
Connection Speed :4Meg
Area : Nottingham (NG7)
Connection :
Mon, 17 Jul 2006 11:15:29 GMT
1st 512K took 22935 ms = 22.3 KB/sec, approx 184 Kbps, 0.18 Mbps
2nd 512K took 13493 ms = 37.9 KB/sec, approx 312 Kbps, 0.3 Mbps
3rd 512K took 22671 ms = 22.6 KB/sec, approx 186 Kbps, 0.18 Mbps
4th 512K took 24119 ms = 21.2 KB/sec, approx 175 Kbps, 0.17 Mbps
Overall Average Speed = approx 214 Kbps, 0.21 Mbps
I'm getting similar speeds from usenet so it's not a local proxy problem.
crazybones
17-07-2006, 12:24
Modem : NTL250
Connection Speed :4Meg
Area : Portsmouth PO8
Connection : Slow browsing - download speed fine:
1st 512K took 328 ms = 1561 KB/sec, approx 12863 Kbps, 12.56 Mbps
2nd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
3rd 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
4th 512K took 1062 ms = 482.1 KB/sec, approx 3973 Kbps, 3.88 Mbps
Overall Average Speed = approx 6152 Kbps, 6.01 Mbps
More spam
Modem: NTL Home 100
Connection Speed: 10Meg
Area: Nottingham (DE7)
Connection: Laggin, Can't play a game can't move
Speed: Overall Average Speed = approx 145 Kbps, 0.14 Mbps (Also: http://www.adslguide.org.uk/tools/speedchart.asp?id=115313519420269612900)
So my experiment didnt actually work, too many variations in the info to make a solid conclusion. Seems like people connected to nottingham or leeds head ends seem to be suffering the slow download speed test and crap browsing more tho.
James Henry
17-07-2006, 17:14
Leeds based 10Mb (normally get 9+ fairly consistently)
Been seeing this since yesterday (tried calling NTL support but the engineer on the other end of the 'phone couldn't get his head around the fact that the problem might be on the NTL network, not with my PC)
My traceroute [v0.71]
gorilla.:monkey:net (0.0.0.0) Mon Jul 17 11:39:55 2006
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss%
1. cpc4-leed10-0-0-cust787.leed.cable.ntl. 0.0%
2. 10.231.204.1 0.0%
3. leed-t2cam1-a-ge916.inet.ntl.com 0.0%
4. leed-t2core-a-ge-wan62.inet.ntl.com 0.0%
5. lee-bb-a-so-120-0.inet.ntl.com 0.0%
6. leic-t2core-a-so-000-0.inet.ntl.com 0.0%
7. leic-t2core-b-so-100-0.inet.ntl.com 0.0%
8. nth-bb-b-so-230-0.inet.ntl.com 23.1%
9. nth-bb-a-so-400-0.inet.ntl.com 29.3%
10. gfd-bb-b-so-400-0.inet.ntl.com 30.8%
11. redb-ic-1-as0-0.inet.ntl.com 23.9%
12. 212.58.238.189 0.0%
13. 212.58.238.133 0.0%
14. www54.thdo.bbc.co.uk 23.1%
(test run with "Matt's Traceroute" - mtr for linux)
wonder how long it'll take them to work out there's a dirty great hole in the middle of their network, eating 25% of their traffic...
(did ask if there was a mailbox I could send this to that would pick it up and know what to do with it - there was a short silence on the other end of the line :) - well at least he didn't lie to me :D)
No time at all as there isn't a hole in the network eating traffic - hops 12 and 13 show no loss at all ;)
---------- Post added at 17:14 ---------- Previous post was at 17:11 ----------
So my experiment didnt actually work, too many variations in the info to make a solid conclusion. Seems like people connected to nottingham or leeds head ends seem to be suffering the slow download speed test and crap browsing more tho.
Or you just happened to have more people from Nottingham and Leeds respond. Didn't see responses from London, the South East, Wales or the Midlands.
People tend to post when they have issues, not many post to say 'my connection is fine' ;)
rossco555
17-07-2006, 17:19
Staffordshire IS in the Midlands! However since my last post, the connection has been dying a slow death.......I guess its heat related?
wonky-monkey
17-07-2006, 17:30
No time at all as there isn't a hole in the network eating traffic - hops 12 and 13 show no loss at all ;)
:) ...thoughts are that it could have been a particularly congested link on the return path (between hops 7-8) and traffic from 12 and 13 was taking a different route back for some reason... wanted to troubleshoot but can't reproduce it now as the problem's cleared up :D and bbc's looking glass is down at the mo.
guess I'd rather have a working service than spend my time working out what's wrong, so not gonna complain too much ;)
hope everyone else's is looking healthier too by now
:monkey:
Llamehtdos
17-07-2006, 18:16
Lincoln. It started early this morning. Got the engineer and he did all the usual checks and finally re-installed my modem on the server end. He said give it 2 hours and you will be back to your 10 Meg. My ****! Called back and was told to call back in another 2 hours as THEY had issues! Called back again and they admitted there was a problem but it would be resolved by16.00 today. Now 18.00 and its even slower.
People tend to post when they have issues, not many post to say 'my connection is fine' ;)
That would imply that only people around nottingham and leeds have the problem, as per my assumption would it not ;)
Llamehtdos
17-07-2006, 19:39
They were coming in with posts from Manchester and all over early today. I am still slow big big S
Modem - Ambit 250
Connection Speed - 10MB
Area - Cambridge
Connection - Couldn't be better
ne0phile
17-07-2006, 20:12
Derby
Connection is unbelievably slow. ntl fianlly admit it is a problem in the area :mad:
That would imply that only people around nottingham and leeds have the problem, as per my assumption would it not ;)
North West Leeds - 4mb, using Hudds proxy
Mon, 17 Jul 2006 19:11:06 UTC
1st 512K took 1082 ms = 473.2 KB/sec, approx 3899 Kbps, 3.81 Mbps
2nd 512K took 1111 ms = 460.8 KB/sec, approx 3797 Kbps, 3.71 Mbps
3rd 512K took 1082 ms = 473.2 KB/sec, approx 3899 Kbps, 3.81 Mbps
4th 512K took 1091 ms = 469.3 KB/sec, approx 3867 Kbps, 3.78 Mbps
Overall Average Speed = approx 3866 Kbps, 3.78 Mbps
:) Ok here :)
Llamehtdos
17-07-2006, 20:24
Where did NTL admit it.
30 minutes ago, on the phone, they said the problem was resolved. Maybe it is in some areas but I have given up and come down the club for a pint. Even the computer in here is slow so it aint me!
budwieser
17-07-2006, 20:47
Been ****e here for me here in Cambridge for about a month now.
I keep re-upgrading to 10 meg and keep on getting knocked back down to 4 meg! :mad: :mad: :td:
Surfing is sooooooooooooo sloooow though.! Whats going on?????
Still terrible here in Stoke (has been for about a week now). Ambit 250 - 4mb.
The whole idea of using these "transparent" proxies ****es me off too.
I was downloading and it has been 60kbps for most of the day, a few min ago it dropped to 10kbps and now full speed again. (i'm on 1mb)
budwieser
17-07-2006, 22:20
On the morning of Tuesday the 18th of July between midnight and 6 AM,
Network upgrades will result in a loss of service in Stockton, Andover, Salisbury, Seven Kings, Wearside, Oxford, Bolton, Stockport, Great Yarmouth, Folkstone, Lincoln, Greenock, Broomhill, Stafford, Lancing, Erskine, Kirkintilloch, Lincoln, Warwick and the surrounding areas.
Network rebalancing across the country will result in a brief loss of service for all customers.
On the morning of Wednesday the 19th of July between midnight and 6 AM,
Network upgrades will result in a loss of service in Seven Kings, Andover, Salisbury, Wearside, Oxford, Cambridge, Greenock, Lichfield, Middlesbrough, Licoln, Warwick, and the surrounding areas.
On the morning of Thursday the 20th of July Between midnight and 6 AM ,
Network upgrades will result in a loss of service in Seven kings, Wearside, Salisbury, Oxford, Cambridge, Glengormley, Belfast East, Birkenhead, Belfast, Middlesbrough and the surrounding areas.
Oh Big Hairy ********!!!!!!!!!!!!!!!!:mad: :td:
Will it improve after this?
Back home from 2-10 shift, connection is now back up to average 3.43 Mbps :D
Whatever was broke now seems fixed (for me anyway) :tu:
Leeds area
Blue modem NTL 250
(supposed to be) 10MB
Speed - nowhere near 10MB
Mon, 17 Jul 2006 23:02:57 UTC
1st 512K took 984 ms = 520.3 KB/sec, approx 4287 Kbps, 4.19 Mbps
2nd 512K took 1016 ms = 503.9 KB/sec, approx 4152 Kbps, 4.05 Mbps
3rd 512K took 1000 ms = 512 KB/sec, approx 4219 Kbps, 4.12 Mbps
4th 512K took 1047 ms = 489 KB/sec, approx 4029 Kbps, 3.93 Mbps
Overall Average Speed = approx 4172 Kbps, 4.07 Mbps
In two months since upgrading I have not noticed any discernible increase in speed from when I was on 1MB (I don't use for games, just general access, document downloads for work, software updates etc) and when trying the speed test at various times and days I have not been above 5MB. Is this normal?
Many thanks
MrB
Jimlad59
18-07-2006, 09:13
Modem NTL Home 120
Speed : 2meg
Speed Test:
1st 512K took 1218 ms = 420.4 KB/sec, approx 3464 Kbps, 3.38 Mbps
2nd 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
3rd 512K took 1079 ms = 474.5 KB/sec, approx 3910 Kbps, 3.82 Mbps
4th 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
Overall Average Speed = approx 3801 Kbps, 3.71 Mbps
Area : Nottingham
Connection: yesterday very bad until I contacted Online Tech Support and they
reconfigured my cable modem
Llamehtdos
18-07-2006, 11:30
Contacted them again this morning. Had the usual turn off/turn on session (I know its require) Then the tech guy (wish I could contact someone who speaks the same language as me) said, "Switch off the modem and your computer and re-start, thanks for calling NTL, Goodbye" That was it!!! As this is my 4 call in 2 days I held in the steam and did as requested. Result =
================================================== =================================
=== VisualRoute (R) 2006 Server Edition (v10.0j) report on 18-Jul-2006 05:12:32 ===
================================================== =================================
Analysis: IP packets are being lost past network "NTL Nottingham - CABLE HEADEND" at hop 7. VisualRoute cannot determine the
next network at hop 8.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
| Hop | %Loss | IP Address | Node Name | Location | Tzone | ms | Graph | Network |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
| 0 | | 205.177.182.160 | visualroute.visualware.co.uk | * | | | | Defender Technologies Group, LLC DTGL-BNA42-6 |
| 1 | | 205.177.182.1 | ge0-23.uk.telecity.defenderhosting.com | London, UK | * | 5 | x--------- | Defender Technologies Group, LLC DTGL-BNA42-6 |
| 2 | | 195.66.226.23 | - | ?London, UK | * | 4 | x----- | London Internet Exchange (LINX) |
| 3 | | 62.253.184.5 | pop-bb-b-so-130-0.inet.ntl.com | Poplar, London, UK | * | 0 | x-- | NTL Internet |
| 4 | | 62.253.185.237 | lee-bb-a-so-700-0.inet.ntl.com | Leeds, UK | * | 5 | x | NTL Internet |
| 5 | | 213.105.174.170 | nott-t3core-1a-so-000-0.inet.ntl.com | Nottingham, UK | * | 7 | x | NTL Infrastructure - CORE |
| 6 | | 80.1.79.106 | nott-t2cam1-a-ge-wan42.inet.ntl.com | Nottingham, UK | * | 7 | x- | NTL Internet |
| 7 | | 80.4.46.14 | nott-linc-ubr-1-ge01.inet.ntl.com | Nottingham, UK | * | 8 | x | NTL Nottingham - CABLE HEADEND |
| ... | | | | | | | | |
| ? | | 86.13.171.133 | cpc3-linc1-0-0-cust900.nott.cable.ntl.com | Nottingham, UK | * | | | NTL Infrastructure - Cambridge |
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
My speeds are now 985 K down and 445 up. Thats on a 10M connection:Yikes:
How do you get these people to take you seriously? Is it a network problem or modem. I have even removed the wireless and cabled direct. I get faster speeds than this through a satelite connection offshore!
ne0phile
18-07-2006, 23:15
my connection is still non existant. i reboot the modem and i get 5mins of internet access, then it disappears like my money down the old ntl toilet. when will this be fixed :mad: :mad: :mad: :mad:
Just downloaded a 122 Mb file (Nero 7 Trial) from nero.com and it stabilized at a speed of 634 Kbs, It took less than 3 mins, and prob closer to 2 1/2 mins.
Warrington at the moment
Wed, 19 Jul 2006 06:22:40 GMT
1st 128K took 125 ms = 1048576 Bytes/sec = approx 8724 kbits/sec
2nd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
3rd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
4th 128K took 94 ms = 1394383 Bytes/sec = approx 11601 kbits/sec
To repeat this test from the source server click here (http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html?1153290161015).
Are these the best so far as a result of rerunning the test ...
Tue, 1 Aug 2006 09:59:18 UTC
1st 128K took 10 ms = 13107200 Bytes/sec = approx 109052 kbits/sec
2nd 128K took 10 ms = 13107200 Bytes/sec = approx 109052 kbits/sec
3rd 128K took 10 ms = 13107200 Bytes/sec = approx 109052 kbits/sec
4th 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
Tue, 1 Aug 2006 09:58:15 UTC
1st 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
2nd 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
3rd 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
4th 128K took 0 ms = Infinity Bytes/sec = approx Infinity kbits/sec
If only you could get these speeds ...
MrB
I glad to hear that its not only me in warrington havin the same problem with NTL phoned them up and they tried to sell me 4 meg broadband instead of helpin me just gave the normal nonsense of restart your modem and pc clear ur temp files and cookies.
So i did all that and now its still the same i'm on the blue NTL 250 modem with a 1 meg connection and am gettin dowload speeds of 10-18 kbps i normally get anywhere between 100-150, How long has this been goin on for:confused:
Download speed id OK, but browsing is poor.
NTL 4MB in Warrington area.
eggcup_1999
02-08-2006, 18:22
Location: Poole, Dorset
Speed: 4MB (Apparently)
Modem: Samsung Silver STB
Level of Service: Poor :( (most sites i download from 14k/sec)
Service was excellent up to about a week after i was upgraded to 4mb from 2mb. then went downhill from there, browsing very slow and downloads awlfull.
Just had an NTL engineer out, he checked the connection with his little box and he said the signal strength was poor, was -17 meant to be under -12, went down the road to the to up the signal, phoned back said he done it, and still the same, no bloody different.
I phoned him back but got answer phone, left a message and hasnt called back yet :td:
scrotnig
02-08-2006, 22:07
My connection has gone from fast and reliable to average speed and frequent total outages since the 'upgrade' to 4mb.
I wittered and whinged at the time about how I would prefer them not to bother but everyone told me how wonderful it was to get a speed upgrade for free. Well I was right and they were wrong.
I am now faced with a choice of keeping an unreliable cable broadband service, or switching to an unreliable ADSL service. Ho hum. Anyone know any good dialup deals?
eggcup_1999
03-08-2006, 16:20
Ive just changed my proxy settings in my browser and its back to normal speed again :) but how do i go about lettign ntl know that my normal proxy is knackered?????
Ive just changed my proxy settings in my browser and its back to normal speed again :) but how do i go about lettign ntl know that my normal proxy is knackered?????
Forget it they don't care. I phoned technical support last night and all they would say was my modem was fine and they could see nothing else wrong. I gave up in the end.
Ntl broadband is a very good product apart from the proxies which are total crap.
---------- Post added at 16:31 ---------- Previous post was at 16:28 ----------
My connection has gone from fast and reliable to average speed and frequent total outages since the 'upgrade' to 4mb.
I wittered and whinged at the time about how I would prefer them not to bother but everyone told me how wonderful it was to get a speed upgrade for free. Well I was right and they were wrong.
I am now faced with a choice of keeping an unreliable cable broadband service, or switching to an unreliable ADSL service. Ho hum. Anyone know any good dialup deals?
As both cable and adsl will be bad for you just flick a coin and go with the answer. Or you could move to sky and take there free broadband and then you will not have to worry about paying for a service that does not work.
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